Breakfast Manager

The Cumberland; Greater London; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Pension scheme

Healthcare schemes

Staff facilities to recharge

Job summary

The Cumberland is seeking a bold Breakfast Manager to lead the morning service, maximise the outlet's potential and deliver memorable guest experiences. You will also provide leadership across the Café and Bar, guiding the guest journey from morning through the day.

We value passionate hospitality leadership, impeccable communication and a relentless focus on quality, with a proven track record in team development and achieving financial targets in a busy hotel environment.

Qualifications

• Experience leading hospitality teams and delivering guest-focused service.
• Strong communication and relationship-building abilities.
• Analytical mindset to maximise outlet performance and finances.
• Attention to detail and high standards of quality.
• Proven track record in people management and engagement.

Responsibilities

• Oversee all morning breakfast operations and maximise outlet potential.
• Lead guest satisfaction while achieving financial goals.
• Provide leadership coverage for Café and Bar.
• Foster an inclusive, motivating team environment.

Skills

Meticulous attention to detail

Passion for hospitality

Excellent communication skills

Analytical skills

Focus on quality

Team management & engagement

Job description

Contract: Full Time
Payment: Salaried
Salary: £34,000 per annum

The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town!

What you’ll be doing

We’re looking for a bold and adaptable leader who thrives on creating exceptional breakfast experiences. As Breakfast Manager, you will oversee all morning operations, ensuring the outlet maximizes its potential and delivers memorable guest experiences. With a focus on both guest satisfaction and financial performance, you will drive results while nurturing a supportive and engaging environment for your team.Beyond breakfast, you will also step into management within the Café and Bar, providing full support and leadership coverage as part of your routine. In this versatile role, you will be a key part of the guest experience from morning through the day, creating a real impact and fostering an inclusive, motivating team environment.

What you’ll bring

We’re seeking someone who brings real passion, bold creativity, and strong leadership skills to the role:Inspiring leadership that brings out the best in your team and supports growth

• Meticulous attention to detail and a desire to create memorable experiences
• A genuine passion for hospitality and delivering exceptional guest service
• Excellent communication skills that make it easy to connect and build real relationships
• Analytical skills to maximize outlet performance and meet financial goals
• A strong focus on quality, with high standards that elevate the guest experience
• Proven experience in team management and engagement

If you are ready to take on a bold leadership role where real guest satisfaction and team development are at the forefront, join us as our next Breakfast Manager.

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.