Breakfast GSA

Hampton by Hilton Edinburgh West End; City of Edinburgh; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Training & leadership development

Staff discounts across hotel

PayWise savings

Employee assistance programme

Job summary

Recruit Genie in Edinburgh is seeking a friendly Breakfast Assistant to ensure guests start their day with a first-class dining experience. You’ll greet guests, uphold breakfast service standards and help maintain a clean, well-stocked dining area.

Strong guest focus, clear communication and teamwork are essential, with flexibility to cover varying shifts including weekends and holidays. Previous food & beverage experience isn’t essential, but passion for exceptional service is required.

Qualifications

• Passion for guest experience and brand standards.
• Strong communication skills with guests.
• Team-oriented with colleagues across hotel.
• Attention to detail and tidy dining areas.
• Willingness to work varying shifts, including nights, weekends and holidays.

Responsibilities

• Greet guests and ensure a positive breakfast experience.
• Maintain breakfast service standards and replenish stations.
• Promote guest satisfaction and efficient service.
• Keep dining area clean and well-organised; restock supplies.
• Support with food preparation as needed and assist teammates.

Skills

Guest Service

Communication

Teamwork

Attention to detail

Shift flexibility

Job description

What is in it for you?

As part of the team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• PayWise – Access up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme

A day in the life of…

As Breakfast Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, maintain breakast service standards, and promote guest satisfaction. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.. Excellent customer service skills and attention to detail are essential for this role.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.