Brand Representative - Bullring, Hollister

Abercrombie & Fitch Co.; Birmingham; Híbrido; GBP 14.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Merchandise Discount

Flexible Schedule

Career Advancement

Training and Development

Descripción de la vacante

Abercrombie & Fitch Co. in Birmingham is seeking Brand Representatives to bring the store experience to life by engaging customers and offering styling guidance across categories.

You will help create a welcoming environment and provide attentive service throughout the shopping journey. Responsibilities include maintaining merchandising standards, replenishing stock, processing purchases and returns at the cash wrap, and supporting online orders and in-store pickup to ensure a seamless

Formación

• Provide warm, welcoming, and attentive service to all customers.
• Support replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges accurately at the cash wrap.

Responsabilidades

• Help create a seamless omni-channel experience with online orders and in-store pickup.
• Assist with merchandising and presentation standards.

Conocimientos

Customer service

Communication

Organization

Attendance reliability

Descripción del empleo

**Job Description:**Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.**What You’ll Do:*** **Customer Experience**: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.* **Sales Floor Maintenance**: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.* **Cash Wrap Operations**: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.* **Online Orders**: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.**What it Takes*** Ability to create a welcoming and inclusive customer experience.* Comfort working in a dynamic environment, balancing customer engagement and operational tasks.* Strong organizational skills and attention to detail.* Reliability and commitment to consistent attendance.**What** **You’ll** **Get**As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!* Merchandise Discount* Flexible Schedule* Opportunities for Career Advancement* Opportunity to Become a Brand Affiliate* Training and Development* A Global Team of People Who'll Celebrate you for Being YOUAny job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.*The starting rate for this position is £10.85 per hour (i.e., the recruiting pay range for this position is £10.85 - £10.85 per hour). The starting rate and range may be modified in the future.*