Brand Manager - Fashion

Harrods Careers; Cheltenham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury department store in Cheltenham is seeking a Brand Manager for their Womenswear or Menswear departments. This role involves driving sales and ensuring exceptional customer experiences while managing brand representation. Candidates should have a background in retail or brand management and a genuine passion for fashion. Responsibilities include product training, establishing strong client relationships, and optimizing stock control, making it a pivotal role in nurturing the brand's success.

Qualifications

• Experience as a Sales Associate or Brand Specialist.
• Strong interpersonal skills for collaboration and client engagement.
• Passion for fashion and brand representation.

Responsibilities

• Drive sales and nurture client relationships.
• Manage product training and brand engagement.
• Optimize stock and contributions to a high-performing environment.

Skills

Customer relationship management

Sales strategies

Product knowledge

Visual merchandising

Organizational skills

Job description

Brand Manager - Fashion

Are you passionate about fashion and ready to take the next step in your brand management career? We’re looking for talented, driven individuals to join our Womenswear or Menswear department as Brand Managers. This opportunity could be within any of our dynamic and fast-growing brands, offering the chance to work in an environment that matches your strengths, interests, and career goals. Whether you’re drawn to heritage tailoring, contemporary streetwear, or performance-driven apparel, we have exciting openings that offer both creative influence and commercial impact. As such, candidates must be open to working across any brand within the Womenswear or Menswear portfolio, based on business needs and best fit.

Your product awareness and passion to nurture the brand, while maintaining a high level of brand representation, will drive you in seeing the brand succeed. You will do this by, having great product knowledge, maintaining standards in front and back of house, working closely with internal and external stakeholders and sending weekly trade reports.

About the Role

As a Brand Manager, you will be the face of the brand you represent, offering an exceptional shopping experience to every customer. You’ll be responsible for driving sales and nurturing client relationships, while also managing training, visual merchandising, and brand engagement.

Reporting to the Retail Manager, you will build strong relationships with internal stakeholders and brand partners, ensure stock is optimised, and contribute to a high-performing and inspiring shop floor environment.

Key Responsibilities

• Acting as a brand ambassador to drive awareness, sales, and client retention.
• Organising product training and client outreach activities.
• Maintaining strong stock control and accurate reporting to maximise trade.
• Managing visual merchandising standards aligned with both brand and Harrods expectations.
• Working closely with Harrods Assisted Shopping and client engagement teams.

This is a full time position, 37.5 hours a week, working any 5 days spread across the 7 on a rota basis.

About You

With great experience as a Sales Associate or Brand Specialist, you will be looking for your next step into the Brand Manager role. As a Brand Manager in Fashion for Womenswear or Menswear, you'll be at the forefront of shaping our brand identity and driving our message to the Harrods customer. We are seeking a dynamic, creative, and passionate professional to join our team and lead the way in making our brand even more iconic. If you have a genuine love for fashion, a keen eye for trends, as well as a talent for crafting compelling narratives, this could be the perfect opportunity for you.

• Looking to progress your retail career
• Previous experience in senior sales or brand specialist and building client relationships.
• A genuine interest and passion for fashion and Harrods.
• Self-motivated to learn and develop your product and industry knowledge.
• An out of the box thinking mentality, to surprise and delight customers with exceptional customer service and interpersonal skills.
• A strong ability to drive a brands performance
• Great organisational skills to keep the shop floor running smoothly, including trade reports, reporting to stakeholders.
• Comfortable delivering on brand targets and expectations

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information

Time Type: Permanent

Department: Menswear (Eveline Calcasola (On Leave))