Brand Expert & In-Store Experience Coach

Charlotte Tilbury Beauty; Bath; On-site; GBP 26,000 - 34,000; Full time

Job summary

Charlotte Tilbury Beauty in the UK is seeking a Brand Expert for Space NK to lead retail teams with our signature vision and deliver the magic service in-store. You will coach teams on artistry, product knowledge and brand values, and you will build lasting relationships with stores across your area.

You will drive sales, organize in-store events, and use retailer platforms to educate teams on digital content while ensuring brand standards and a premium customer experience across all stores.

Qualifications

• Lead and engage retailer's teams with the Charlotte Tilbury vision.
• Coach retailer's teams to sell Charlotte Tilbury products and hit weekly targets.
• Create and facilitate in-store mini events and training to promote the experience.
• Build genuine emotional connections with customers and people you work with.
• Strong communication and relationship-building across store teams.

Responsibilities

• Achieve sales and KPI targets as set by your Manager.
• Coach retailer's teams to sell Charlotte Tilbury products to achieve weekly sales and KPI targets.
• Own and facilitate mini events and pre booked services in store to promote the Charlotte Tilbury experience and magic service whilst delivering sales.
• Drive brand awareness and consideration by converting walk in customers to services, delivering magic service.
• Utilise retailer platforms to educate and engage teams with digital content.
• Support visual merchandising, product layout, VM standards, testers, stock and feedback to your line manager.

Job description

Charlotte Tilbury Beauty in the UK is seeking a Brand Expert for Space NK to lead retail teams with our signature vision and deliver the magic service in-store. You will coach teams on artistry, product knowledge and brand values, and you will build lasting relationships with stores across your area.

You will drive sales, organize in-store events, and use retailer platforms to educate teams on digital content while ensuring brand standards and a premium customer experience across all stores.