Brand Ambassador & Counter Lead: Sales & Experience

ESTÉE LAUDER Companies; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cosmetics company seeks a Counter Lead in the UK to drive sales and enhance brand image through excellent service and retail standards. The ideal candidate will ensure effective execution of marketing strategies and maintain operational excellence. You will leverage digital tools and engage with customers to build loyalty. Experience in retail and effective communication skills are essential for this role.

Qualifications

• Experience in a fast-paced retail and/or consumer-facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of the industry.
• Effective communication, organization, and prioritization skills.

Responsibilities

• Support brand in driving sales turnover and market share.
• Maximize sales through selling and excellent service.
• Plan and implement local marketing initiatives.
• Ensure all refunds and complaints are managed appropriately.

Skills

Sales performance

Customer service

Communication skills

Organizational skills

Job description

A leading cosmetics company seeks a Counter Lead in the UK to drive sales and enhance brand image through excellent service and retail standards. The ideal candidate will ensure effective execution of marketing strategies and maintain operational excellence. You will leverage digital tools and engage with customers to build loyalty. Experience in retail and effective communication skills are essential for this role.