Branch Sales Advisor - Tile Giant Chester

Stiled Ltd; Brighton; On-site; GBP 23,000 - 27,000; Full time

Job summary

A leading tile retailer in Brighton is seeking a Branch Sales Assistant. You will deliver exceptional customer service, assist with product knowledge, and maintain store standards. Ideal candidates are friendly, team-oriented, and enjoy engaging with customers. Benefits include a competitive salary, team commission, and comprehensive training.

Benefits

Competitive salary + team commission

30 days annual leave + birthday off

Staff discount and pension

Qualifications

• Friendly, approachable, and passionate about customer service.
• Positive, flexible, and a real team player.
• Able to lift and move stock safely.

Responsibilities

• Deliver warm, knowledgeable customer service to retail and trade customers.
• Advise on products, styles, and uses with confidence.
• Replenish stock and support merchandising.
• Keep the store safe, inviting, and visually inspiring.

Skills

Customer service

Teamwork

Physical stamina

Job description

Branch Sales Advisor – Tile Giant Chester

Bring energy, service, and style to every customer project!

At Tile Giant, we don’t just sell tiles – we help customers bring their dream spaces to life. With inspiring designs, unbeatable value, and a passion for service, we’re ambitious, fast-moving, and committed to making every customer journey smooth, enjoyable, and memorable.

We’re looking for a Full-Time Branch Sales Assistant to join our team. This role is all about people – welcoming customers, sharing product knowledge, keeping the store looking fantastic, and making sure every visitor leaves inspired and confident in their choices.

Why this role is exciting

No two days are the same. One moment you’ll be helping a trade customer source the right stock, the next you’ll be advising a homeowner on design choices. You’ll replenish shelves, take in deliveries, and support with merchandising to keep the store at its best. With full training provided, you’ll quickly build the skills and knowledge to shine.

What you’ll do

• Deliver warm, knowledgeable customer service to retail and trade customers
• Advise on products, styles, and uses with confidence
• Replenish stock, unload deliveries, and support merchandising
• Keep the store safe, inviting, and visually inspiring
• Follow Health & Safety standards, including safe manual handling (up to 25kg)

Who you are

• Friendly, approachable, and passionate about customer service
• Positive, flexible, and a real team player
• Comfortable with physical tasks such as lifting and stock movement
• Willing to learn and build your product knowledge
• Able to work weekends and bank holidays on a rota basis

What we offer

• Competitive salary + team commission and store bonus scheme (average annual bonus ~£2,000)
• Comprehensive induction and ongoing training
• 30 days’ annual leave (including bank holidays) + your birthday off
• Staff discount, long service awards, pension, enhanced family & sick leave
• On-site parking, PPE provided, and a friendly, supportive team environment

Who we are

Tile Giant is more than a tile retailer – we’re trendsetters, innovators, and passionate about design. From European porcelain to natural stone and mosaics, our ranges inspire customers nationwide. With a culture built on respect, integrity, and high standards, we’re proud to offer our teams real opportunities to grow, develop, and make a difference.

Join Tile Giant as a Branch Sales Assistant and be part of a team that inspires customers every day.