Branch Sales Advisor

Arco; Southampton; On-site; GBP 27,000; Full time

Job summary

A leading UK retail company is seeking a full-time Branch Sales Advisor to work in Hedge End. This role focuses on delivering exceptional customer service, driving sales, and managing accounts, requiring strong interpersonal skills and a full UK Driving License. The position offers a starting salary of £26,208 plus bonus, a total of 32 days holiday, and various employee benefits including pension and learning opportunities.

Benefits

Starting salary of £26,208 plus bonus

32 days holiday inclusive of bank holidays

Fully paid Community Volunteering days

Excellent pension and Life Assurance scheme

High street retailer discounts

Free access to Employee Assistance Programme

Access to Learning Management System

Long-term service awards

Qualifications

• Experience working face to face with customers in retail.
• Experience in sales over the phone or face to face.
• Strong IT skills and ability to learn new software.
• A full UK Driving License.

Responsibilities

• Provide high levels of customer service and build strong relationships.
• Support account management and provide quotations.
• Drive sales through customer calling and leaflet distribution.
• Manage cash in line with company policies.
• Control stock and process deliveries.
• Support branch operations and ensure compliance with Health & Safety.

Skills

Customer service experience

Sales experience

Strong IT skills

Driving licence

Tools

Microsoft Word

Microsoft Excel

Job description

About The Role

Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Hedge End. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability.

The Branch Sales Advisor role is a full time position, Monday to Friday with Saturday morning on a rota basis, working a total of 40 hours per week. As the role will provide cover for our IMS Coordinator, we require you to have a full UK Driving License so that you can drive our commercial vehicle when required.

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

Key responsibilities include:

• Providing high levels of customer service and build strong customer relationships
• Supporting with opening accounts, providing quotations and customer account management
• Driving sales through customer calling, leaflet distribution and other sales activity
• Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
• Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained.
• Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts.
• Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
• Complying with and being an advocate for Health & Safety and Security at all times

On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:

• A starting salary of £26,208 plus bonus
• 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
• 2 fully paid Community Volunteering days (pro rata for part time) every year
• An excellent pension and Life Assurance scheme
• A huge range of high street retailer discounts to help with cost of living via MyArco Perks
• Free, 24-hour access to our Employee Assistance Programme
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About you

• Experience of working face to face with customers, preferably in a retail environment
• Experience of sales, either over the phone or face to face
• Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
• Driving licence is essential for this role

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.

Be Safe, Be Yourself, Be Your Best.