Branch Sales Advisor

Arco; England; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in the UK seeks a part-time Branch Sales Advisor to deliver exceptional customer service in-store. The ideal candidate will have face-to-face customer experience, strong IT skills, and be able to gain security clearance. Benefits include competitive salary, extensive holidays, and development opportunities.

Benefits

£12.60 p/h plus bonus

32 days holiday inclusive of bank holidays

2 fully paid Community Volunteering days

Excellent pension with up to 8% contribution

Employee discounts

Free 24-hour Employee Assistance Programme

Health Cash Plan reimbursement

Access to Learning Management System

Long-term service awards

Qualifications

• Experience of working face to face with customers, preferably in a retail environment.
• Understanding of what makes a great customer experience.
• Strong IT skills, and the ability to learn new software.
• Full UK driving license would be preferred.
• Need to be able to gain security clearance.

Responsibilities

• Delivering outstanding levels of customer service.
• Interacting with our customers, in store or on the phone, to promote our products and services.
• Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable.
• Processing customer transactions and responding to customer enquiries using our bespoke IT software.

Skills

Experience of working face to face with customers

Understanding of great customer experience

Strong IT skills

Ability to learn new software

Full UK driving license

Job description

About The Role

Are you looking for an exciting opportunity, working within a unique retail environment for a market leader? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from one of our sites near Reading. You will be responsible for ensuring excellent customer service within our on site store. Due to the nature of the site you will need to be able to gain security clearance to work in this role.

This is a part time position, working 24 hours per week Monday to Thursday covering our core hours of 9am-3pm. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

Responsibilities

• Delivering outstanding levels of customer service
• Interacting with our customers, in store or on the phone, to promote our products and services
• Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of
• Processing customer transactions and responding to customer enquiries using our bespoke IT software

Benefits

• £12.60 p/h plus bonus
• 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we\'ll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

The ideal Branch Sales Advisor will be/have

• Experience of working face to face with customers, preferably in a retail environment
• An understanding of what makes a great customer experience
• Strong IT skills, and the ability to learn new software
• Full UK driving license would be preferred
• Need to be able to gain security clearance

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We\'re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone\'s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.

Be Safe, Be Yourself, Be Your Best.