Branch Sales Advisor

Arco; Aldermaston; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading safety products company is seeking a part-time Branch Sales Advisor to provide outstanding customer service at their location near Reading. Responsibilities include interacting with customers, ensuring store presentation, and processing transactions. Successful candidates should have customer service experience, strong IT skills, and the ability to gain security clearance. Benefits include an hourly wage of £12.60, holiday entitlement, and access to various employee benefits.

Benefits

£12.60 per hour plus bonus

32 days holiday inclusive of bank holidays

Fully paid Community Volunteering days

Excellent pension scheme

Employee discounts on Arco products

Health Cash Plan

Access to Learning Management System

Long-term service awards

Qualifications

• Experience of working face to face with customers, preferably in a retail environment.
• Understanding of what makes a great customer experience.
• Ability to gain security clearance.

Responsibilities

• Deliver outstanding levels of customer service.
• Interact with customers to promote products and services.
• Ensure stores are clean, tidy, and presentable.

Skills

Customer service experience

Strong IT skills

Full UK driving licence

Job description

Are you looking for an exciting opportunity, working within a unique retail environment for a market leader? Arco has a fantastic opportunity for a part‑time Branch Sales Advisor to join the team, working from one of our sites near Reading. You will be responsible for ensuring excellent customer service within our on‑site store. Because of the nature of the site you will need to be able to gain security clearance to work in this role. This is a part‑time position, working 24 hours per week Monday to Thursday covering our core hours of 9 am–3 pm.

With a 140‑year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers.

Responsibilities

• Deliver outstanding levels of customer service
• Interact with customers in‑store or on the phone to promote our products and services
• Provide a great shopping environment for our customers, ensuring our stores are clean, tidy and presentable
• Process customer transactions and respond to customer enquiries using our bespoke IT software

Qualifications

• Experience of working face to face with customers, preferably in a retail environment
• An understanding of what makes a great customer experience
• Strong IT skills and the ability to learn new software
• Full UK driving licence (preferred)
• Ability to gain security clearance

Benefits

• £12.60 per hour plus bonus
• 32 days holiday inclusive of bank holidays, rising with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24‑hour access to our Employee Assistance Programme
• Health Cash Plan where we reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System to support your personal and career development
• Long‑term service awards – we’re proud to have employees who have worked for us for 40 years