Branch Operations Lead: Sales & Service Champion

Mandeville; Chester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail service provider in Chester is seeking a dedicated individual to lead branch operations. The role involves supporting the Branch Manager, fostering strong customer relationships, and driving sales initiatives. Ideal candidates will have proven supervisory experience, excellent organisational skills, and a strong working knowledge of health and safety regulations. This position promises career progression, comprehensive training, and a dynamic work environment. Benefits include a quarterly bonus scheme and staff discount.

Benefits

Quarterly bonus scheme

Great, structured career progression

Full comprehensive training

Generous pension

Staff discount

Qualifications

• Proven supervisory experience in trade, distribution, or retail environment.
• Skilled at building and maintaining relationships with customers and suppliers.
• Able to ensure daily operations run smoothly and safely.
• Strong commercial awareness and proactive approach to driving sales.
• Confident in managing a team and effectively resolving issues.
• Flexible, hard-working, and reliable with a commitment to excellence.

Responsibilities

• Support the Branch Manager in running the branch efficiently.
• Understand customer needs and ensure repeat business.
• Collaborate on the Sales Plan to increase sales.
• Ensure all health and safety regulations are adhered to.

Skills

Supervisory experience

Customer-focused

Organisational skills

Sales-driven

Leadership skills

Adaptability

Job description

A leading retail service provider in Chester is seeking a dedicated individual to lead branch operations. The role involves supporting the Branch Manager, fostering strong customer relationships, and driving sales initiatives. Ideal candidates will have proven supervisory experience, excellent organisational skills, and a strong working knowledge of health and safety regulations. This position promises career progression, comprehensive training, and a dynamic work environment. Benefits include a quarterly bonus scheme and staff discount.