Branch Office Manager (F/M)

TME US, LLC; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading electronics distributor is seeking a motivated Branch Operations Manager in Birmingham to enhance market presence and drive business growth. Responsibilities include strategy development, customer relations management, and team leadership. Requirements include at least three years in B2B sales, strong analytical skills, and a relevant bachelor's degree. The role promises opportunities for domestic and international travel as well as a dynamic work environment.

Qualifications

• At least three years’ experience in B2B sales or technical operations.
• Proven success in business development and customer relationship management.
• Must have excellent communication and organizational skills.
• Strong analytical skills and familiarity with data analysis.
• Experience in the electronics distribution industry is preferred.

Responsibilities

• Develop and implement strategies to increase market share.
• Manage relationships with key customers and partners.
• Identify and pursue new business opportunities.
• Lead and mentor the local sales team.
• Provide regular reporting to senior management.

Skills

B2B sales experience

Customer relationship management

Leadership skills

Communication skills

Analytical skills

Proficiency in Microsoft Office

Strong Excel skills

Knowledge in electronics

Education

Bachelor’s degree in business, engineering, or related field

Technical University Studies

Tools

ERP systems (SAP preferred)

Job description

TME UK is the British subsidiary of Transfer Multisort Elektronik Sp. z o.o., one of Europe’s leading distributors of electronic and electrotechnical components, automation systems, and workshop equipment. Headquartered in Łódź, Poland, TME serves customers in over 150 countries, shipping up to 5,000 packages daily.

As part of our expansion in the UK, we are seeking a motivated and commercially minded Branch Operations Manager to strengthen our market presence and drive business growth.

The tasks we want to entrust you with:

Key Responsibilities

• Develop and implement strategies to increase market share and revenue.
• Manage relationships with key customers and partners.
• Identify and pursue new business opportunities.
• Coordinate with European sales and logistics teams.
• Analyse sales results and prepare reports for senior management.
• Represent TME UK at trade fairs, exhibitions, and customer events.
• Lead and mentor the local team to deliver operational excellence.

What do we expect?

Requirements

• At least three years’ experience in B2B sales, distribution, or technical operations.
• Proven success in business development and customer relationship management.
• Excellent communication, leadership, and analytical skills.
• Proficiency in Microsoft Office and ERP systems (SAP preferred).
• Bachelor’s degree in business, engineering, or a related field.
• Lead, coach, and manage outside and inside sales representatives.
• Monitor performance, set sales goals, and ensure the team meets targets.
• Support and participate in inside sales activities, including key account management.
• Develop and implement sales strategies to grow our customer base and market share.
• Build strong relationships with key clients and business partners.
• Analyze market trends and identify growth opportunities.
• Provide regular reporting and performance updates to senior management.
• Coordinate with other departments, including customer service.
• Train, mentor, and onboard new sales team members.
• Strong Excel skills and the ability to analyze sales data to identify trends, measure performance, and support decision-making are essential for this role.

What do we expect?

• Proven experience in sales leadership or team management role (B2B environment preferred).
• Background in the electronics distribution or electronic components industry strongly preferred.
• Excellent communication, leadership, and interpersonal skills.
• Must be willing to travel for customer visits and trade shows as needed, expect some domestic and possibly international trips throughout the year.
• Strong organizational skills with the ability to balance strategic thinking and hands-on execution.
• Results-driven, with a proactive and solution-oriented mindset.
• Bachelor’s degree in Business, Marketing, or a related field (preferred).

The job title does not determine the gender of the person who can hold it.

Transfer Multisort Elektronik Sp. z o.o. is a leading distributor of electronic components supporting customers globally. We are one of the fastest growing distributors in Europe serving broad selection of instock electronic, electromechanical, industrial automation components as well as workplace equipment.

With more than 35 years of experience, we are constantly developing and entering new markets. Currently, we have 12 subsidiaries, 9 in Europe and 3 overseas. We employ over 1500 people, and send over 5000 parcels every day to over 150 countries around the world straight from our logistic centers from Poland.

The tasks we want to entrust you with:

• market prospecting: identifying and contacting potential new customers, either individuals (B2C) or companies (B2B).
• promotion and sales: detailed presentation of the company's products or services, adapting the offer to the needs of the customers.
• customer portfolio management: establishing and maintaining solid relationships with existing customers, providing commercial and technical assistance.
• administrative activity: preparing commercial offers, presentations and daily reporting of sales activities and results.
• identifying customer needs: analyzing the requirements of potential customers in order to be able to offer them the best solutions.
• field presence: carrying out the offering/presentation activity at the customers' premises or in other designated locations, including travel.

What do we expect?

• technical University Studies.
• knowledge in electronics or electricity or telecommunications.
• communication, negotiation and persuasion skills.
• english conversational level B.
• customer and results orientation.
• organizational and planning skills.
• driving license category B.
• positive and proactive attitude.
• previous sales experience is an advantage, but not mandatory.