Branch Merchandising Assistant

Fortnum & Mason; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned luxury retailer in the United Kingdom is seeking a Branch Merchandising Assistant to support the merchandising team. Key responsibilities include producing planograms, conducting store visits for performance analysis, and providing accurate reporting. The ideal candidate should possess strong analytical skills, experience with merchandising systems like Scorpion, and exceptional attention to detail. The role offers competitive salary along with various benefits including up to 40% store discount and generous vacation time.

Benefits

Competitive salary

Store and restaurant discount of up to 40%

25 days holidays plus extra day for birthday

Subsidised staff restaurant

Opportunities for personal and professional development

Excellent pension scheme

Qualifications

• Strong analytical and numerical skills, with excellent attention to detail.
• Experience in planogram creation and space planning.
• Proactive, adaptable, and able to work under deadlines.

Responsibilities

• Produce planograms to showcase products, ensuring optimal stock levels.
• Conduct regular store visits and maintain communication with teams.
• Provide accurate weekly store-level reporting and analysis.

Skills

Analytical skills

Attention to detail

Communication skills

Organisational skills

Proficiency in Excel

Experience with merchandising systems

Tools

Excel

Scorpion

JDA

Job description

Reports to: Branch Merchandiser Purpose of the Role To support the Branch Merchandising team in ensuring that Fortnum & Mason's stores - Piccadilly and all satellite stores - are commercially stocked, visually inspiring, and aligned with brand standards. The role is central to maintaining and developing planograms, managing space and fixture data, and producing insightful reporting and analysis. You will work closely with Core Merchandising, Buying and Retail teams to ensure our stores present product ranges beautifully and deliver exceptional commercial performance.

Planogram & Space Management

• Produce planograms to showcase products at their best, ensuring optimum stock levels and space allocation to maximise product cover in line with sales
• Create and maintain all planograms using Scorpion, in line with the company critical path.
• Analyse sales and performance data to produce planograms that maximise profit across Piccadilly and Satellite stores.
• Maintain planograms to reflect range changes, strategic updates, and seasonal or promotional activity, ensuring all plans remain in line with business timelines.
• Review stock and range change requests and conduct analysis to support recommendations on whether to implement changes.
• Update approved floor and space change requests in Scorpion, ensuring accuracy and alignment with visual and trading priorities.
• Provide up-to-date information on store layouts, fixture plans, and space allocations to support decision-making across the business.
• Conduct regular store visits to satellite stores to review the implementation of planograms, displays, and ranges, capturing feedback and following up on actions.
• Maintain regular communication with Piccadilly and satellite teams, including Retail, Floor Managers, Area Managers, and Visual Merchandising, to ensure consistency and alignment.
• Continuously update Scorpion with SKU details, product images, and fixture changes to ensure all system data is accurate.

Reporting & Trading

• Provide accurate weekly store-level reporting and planogram updates for the business.
• Pull stock and fixture levels from Scorpion and validate data for reporting accuracy.
• Support the Branch Merchandiser in store-level analysis to identify trading trends, risks, and opportunities.
• Confidently source and consolidate information from multiple systems to create clear, actionable analysis.
• Collate reports and data as requested by the Branch Merchandiser.
• Conduct and follow up on store visits, capturing insights on range presentation.
• Support seasonal planning activity, including Christmas, Easter, and key promotional events, ensuring space plans are optimised for trading success.

Strong analytical and numerical skills with excellent attention to detail.

Qualifications

• Proficient in Excel and experienced with merchandising or planogram systems (e.g. Scorpion, JDA).
• Experience in planogram creation, space planning, branch merchandising.
• Excellent organisational and communication skills, with the ability to work collaboratively across departments.
• Proactive and adaptable, comfortable working to deadlines in a fast‑paced retail environment.

Benefits

• Competitive salary
• A generous store and restaurant discount of up to 40%
• 25 days holidays (excluding bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum's ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme