Branch Manager: Lead Team & Rental Service Excellence

Dawsongroup; Maidstone; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading rental solutions provider in Maidstone is seeking a Branch Manager to oversee daily operations and ensure excellent customer service. You will lead and mentor a team while focusing on operational quality and commercial success. Ideal candidates are confident in team leadership and have a customer-centric approach. This role offers competitive benefits including 25 days of annual leave, life assurance, and opportunities for career progression.

Benefits

25 days’ annual leave plus bank holidays

Life assurance

Wellbeing support

Long-term incentives

Cycle-to-work scheme

Seasonal gifts

Qualifications

• Confidence guiding a small team and supporting their development.
• Comfort in a customer-facing setting and an interest in building lasting partnerships.
• A practical approach to managing processes, juggling priorities and keeping administration accurate.
• Experience in rental, transport, automotive or commercial vehicles is helpful, but not essential.

Responsibilities

• Oversee the branch focusing on customer relationships, operational quality and commercial success.
• Lead and mentor your team, creating a positive environment for best work.
• Work closely with colleagues to provide a straightforward hire experience.

Skills

Team leadership

Customer relationship management

Process management

Problem solving

Education

Full UK driving licence

Job description

A leading rental solutions provider in Maidstone is seeking a Branch Manager to oversee daily operations and ensure excellent customer service. You will lead and mentor a team while focusing on operational quality and commercial success. Ideal candidates are confident in team leadership and have a customer-centric approach. This role offers competitive benefits including 25 days of annual leave, life assurance, and opportunities for career progression.