Branch Manager

LKQ Europe; Watford; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Leave

Career Growth

Life Assurance

EAP 24/7

Gym Discounts

Healthcare Perks

Cycle to Work

Staff Discounts

Job summary

LKQ UK & Ireland in Watford is seeking a Branch Manager to lead a sizable team and drive performance across sales, logistics, and customer service. You will own daily operations, set targets, manage people development, and uphold safety and standards.

We value results-focused leaders who champion customer satisfaction, collaborate with field teams, and embody our core values. The role offers career growth across the UK & Europe and a comprehensive benefits package.

Qualifications

• Excellent communication and interpersonal skills to build customer relationships.
• High energy, focus and resilience to lead a busy branch.
• Strong business acumen with a drive to achieve targets and improve operations.

Responsibilities

• Lead and motivate a large team, with line management responsibility for the branch.
• Own all sales, operations, resources and customer service to hit daily targets and KPIs.
• Involve in HR processes, performance management and recruitment to develop the team.
• Ensure Health and Safety compliance and lead a safety-first culture.
• Demonstrate behaviour aligned with company core values.
• Foster a customer-focused mindset within the branch.
• Collaborate with field teams to maximise customer opportunities.
• Average of 46 hours per week, Monday to Friday 8am–6pm and alternate Saturdays 8am–4pm.

Skills

Great communication skills

High levels of focus energy and drive

Good business acumen

Job description

Take the lead at LKQ UK & Ireland as a Branch Manager, where you'll be responsible for driving performance, leading a dedicated team, and delivering outstanding service to our customers. You'll oversee all aspects of branch operations, from sales and logistics to team development and customer satisfaction. If you're a results-focused leader with a passion for excellence, this is the perfect opportunity to make your mark.

What we offer

• Competitive Salary– We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Leading and motivating a large team to put their best foot forward this includes line management responsibility for the branch team
• Full responsibility for all sales, operations, resource and customer service within the branch in order to ensure that we hit our daily sales targets and operational KPIs
• Have an enthusiastic willingness to have a daily involvement in HR, performance management, succession planning and recruitment our people are our most valuable asset
• Ensure compliance with Health and Safety and branch standards we need you to lead from the front and drive our safety first culture
• Actively demonstrate behaviour in line with our Company core values
• Promote a customer focused mindset within the branch
• Work collaboratively with our field based teams to ensure that we are maximising on customer opportunity
• Average of 46 hours per week, Monday to Friday from 8am 6pm and alternate Saturdays from 8am 4pm

Skills and Experience

• Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen

Why Work for LKQ

• People First:We value our employees just as much as our customers.
• Work-Life Balance:Flexible working options to support your lifestyle.
• Career Growth:Genuine opportunities for progression in a thriving industry.
• Passion for Excellence:Join a team dedicated to being the best at what we do.