Branch Manager

Travel Trade Recruitment; Wallasey; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading independent travel company in Wallasey is seeking a talented Travel Agency Branch Manager. This role involves managing a team, driving sales, and ensuring exceptional customer service. The ideal candidate will have previous management experience in the travel industry and a passion for helping others succeed. Competitive salary, commission, and career development opportunities offered.

Benefits

Competitive salary

Commission and bonuses

Generous discounts on holidays

Up to 34 days annual leave

Pension and life assurance

Qualifications

• Previous experience managing a retail travel agency at Manager or Assistant Manager level.
• Passion for travel and ability to assist team in sales.
• Commitment to developing team and providing excellent customer service.

Responsibilities

• Manage the retail travel agency and its team.
• Drive sales results and achieve set KPIs.
• Inspire and develop the team.
• Implement marketing strategies for business growth.
• Ensure exceptional customer service.

Skills

Management experience

Customer service expertise

Team leadership

Sales skills

Job description

Do you want to continue your travel industry career with a multi award-winning, well-established, independent travel company? If you have experience of managing a retail travel branch then we are seeking a talented and passionate travel agency branch manager, for a brand that offers both a competitive salary package and career development. Based in Wallasey, this Travel Agency Manager position offers a competitive basic, commission incentives, discounts and many more benefits.

What will I be doing?

• Managing an established retail travel agency and its team of seven.
• Working with the help and assistance of a Team Leader.
• Delivering results, including driving individual and store targets as well as achievement set KPIs.
• Inspire, motivate and mentor your team, helping them flourish and ensure they reach their potential.
• Work with your team on their own Personal Development Plans and set goals for progression and achievement.
• Bring new ideas to the table for business growth, including establishing and nurturing relationships with local businesses, driving in-store events and liaising with marketing to work on a localised marketing strategy.
• Ensure your store is delivering on all sales targets and is contributing to business profitability.
• Lead with exceptional customer service and have a real passion for people.
• Working on a rota over 5 out of 7 days, between 0900-1730.

What's in it for me?

• Basic salary is competitive and depending on experience.
• Commission and bonuses, incentive schemes (such as shopping vouchers and free flights).
• Generous staff & family discounts on holidays.
• Up to 34 days of annual leave, pension, life assurance and the other benefits such as discounts with high street retailers.
• They are also a company that focus on your development and your career, so there is great potential for long term personal growth and opportunity.

Experience Required

The successful candidate will have previous experience of managing a retail travel agency at either Manager or Assistant Manager level. You will have passion for travel and be hands on in your role able to sell and assist your team to sell a wider variety of destinations. You will be passionate about people, helping and developing your team to success, as well as offering an excellent service to customers.

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call 0161 923 6120 email [e-mail] If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!