Branch Manager

Huws Gray; Stratford-upon-Avon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A well-known building supplies retailer in Stratford-upon-Avon is seeking a Branch Manager. In this role, you will inspire your team, grow the branch, and ensure outstanding customer service. You’ll be managing performance while developing business opportunities and supporting staff. Experience in management is essential. The company offers a range of benefits including a company car, performance bonuses, and extensive holiday allowances.

Benefits

23 days' holiday plus bank holidays

Company car

Company bonus scheme

Contributory pension

Private healthcare

Discounts on retailers and services

Training and development programmes

Qualifications

• Passion for leadership and customer service.
• Previous management experience is required.

Responsibilities

• Ensure safety by following guidelines.
• Deliver top-tier customer service.
• Manage branch performance and profitability.
• Develop business opportunities.
• Support and mentor the team.
• Oversee branch resources.

Skills

Leadership

Customer service

Team management

Job description

Responsibilities

• Making sure you, your team and our customers are safe by following all the appropriate guidelines
• Delivering top-tier customer service that keeps people coming back
• Managing branch performance whilst maximising its profitability - including P&L and customer ledger responsibilities
• Developing business opportunities - growing relationships with new and existing customers
• Ensuring your transport is used to its full potential
• Supporting and mentoring your team through delegation, training, one-to-ones, and reviews
• Overseeing branch resources - including stock, equipment, and vehicles

We're happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we'll always listen with an open mind-and there's no judgement in asking.

You don't need to tick every box-if you're passionate about leadership and customer service, we want to hear from you. We'll give you the training and support you need to succeed, but previous management experience is key.

Branch Manager - Huws Gray Stratford Upon Avon

Inspire your Team, Grow your Branch, and Make a Real Difference Every Day. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We're the Huws Gray Group - home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating - we couldn't do it without our people and that's where you come in!

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We're proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you're based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.

Benefits

• 23 days' holiday, plus bank holidays (31 days per year)
• Company car
• Company bonus scheme, based on performance
• Contributory pension and life assurance
• Private healthcare
• Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes to support your growth