Branch Manager

The New Homes Group; Grays; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading property management company in Grays is searching for a Senior Property Manager. This role involves motivating the team, managing a portfolio of properties, and ensuring exceptional customer service. Candidates should have experience in residential lettings and excellent communication skills. Opportunity for career progression and comprehensive training is provided in a dynamic team environment.

Benefits

Aiva Digicare

Car leasing scheme

Gym discounts

Life assurance

Workplace pension scheme

Qualifications

• Experience in residential lettings is essential.
• Excellent communication skills – both written and verbal.
• Good at building and maintaining relationships with customers and stakeholders.

Responsibilities

• Assisting the Manager to motivate the team.
• Monitoring the teams customer service Key Performance Indicators.
• Managing a small portfolio of properties.

Skills

Experience in residential lettings

Excellent communication skills

Building and maintaining relationships

Effective time management

Can-do attitude

Ability to work independently

Education

Qualifications in residential lettings

Job description

Overview

Senior Property Manager

Do you have experience in the Lettings Industry and want to put those skills to effective use? Are you enthusiastic about providing a great customer service? And are you looking to join a dynamic and motivated team?

A fantastic opportunity has arisen to join our established residential lettings team, as a Senior Property Manager. This is the perfect role for a Property Manager or Lettings Negotiator, who wants to take the next step in their career.

Our Senior Property Managers play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve. As a market leading Agent, we`re on the lookout for people with excellent communication and relationship skills and a passion for delivering a quality customer service!

Your day-to-day duties may include :

• Assisting the Manager to motivate the team, inspiring colleagues to support each other to achieve individual, team and company goals.
• Assisting with training and coaching Property Managers within your team.
• Monitoring the teams customer service Key Performance Indicators.
• Supporting and advising Property Manager on maintenance works, end of tenancy deposits, safety certification and compliance.
• Using your lettings knowledge and experience to help your colleagues with daily queries and assisting with more complex letting situations.
• You will also have a small portfolio of properties to manage, including co-ordinating repairs and maintenance, organising safety inspections, managing remedial works, consulting with landlords following regular property visits and assisting your customers with general tenancy queries.

About You

• Experience in residential lettings is essential
• Excellent communication skills – both written and verbal
• Good at building and maintaining relationships with customers and stakeholders across the business
• Effective in time management and managing expectations
• Naturally robust with a ‘can-do’ attitude
• Initiative-taking – able to work independently whilst maintaining a role as part of our team

Opportunities of being a Senior Property Manager

• Full training provided, including Senior Property Management and Team Leader development
• Excellent career progression, with opportunities across the business
• Qualifications in residential lettings

Benefits

• Benefits of working in Slater Hogg & Howison : Connells Group UK
• Aiva Digicare + workplace / Car leasing and cycle to work scheme
• Colleague discount scheme / Perks at work / Gym discounts
• Life assurance / Workplace pension scheme

Slater Hogg & Howison is the largest estate and letting agent in Scotland, with over 25 branches from South Ayrshire to Kirkcaldy. We have been helping people buy and sell property for over 40 years, and we are experts in the Scottish property market.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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