Branch Manager

Howden; Eastbourne; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Life Assurance

Income protection

Pension scheme

Healthcare cashplan

Discounts on gym memberships

Salary sacrifice schemes

Howden policy discounts

Retail discounts

Job summary

Howden in the United Kingdom is seeking an entrepreneurial Branch Manager responsible for P&L, growth, and delivering a world-class service to clients. You will lead a team, build new business, and retain policies with a people-first approach.

With a focus on Personal and Commercial Lines insurance, you will coach staff, drive loyalty, and collaborate across the wider business to achieve profitable growth and exceptional client outcomes.

Qualifications

• Excellent communication and knowledge sharing.
• Collaborative leadership to deliver results.
• People-first leadership style empowering teams.
• Commercially minded with data analysis and attention to detail.

Responsibilities

• Own branch P&L and seek new business opportunities.
• Coach and develop the branch team to deliver service excellence.
• Retain policies and drive client loyalty.
• Deliver first-rate service to existing clients.

Skills

Great communicator

Collaborative team player

People-first mindset

Commercially minded

Analytical mindset

Job description

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

With this in mind we are actively looking to hire entrepreneurial leaders who are equally ambitious. As a Branch Manager you will be responsible for your own profit & loss, with the freedom to seek out new business opportunities and the support to grow your branch. But it isn't all just bringing in and retaining business, you will also be accountable for the first-rate service that we deliver to our existing clients, through coaching and developing a team, aiming to retain policies and drive loyalty. As such you will have excellent experience and understanding of Personal Lines and/or Commercial

Lines insurance products and services.

About you

• You will be a great communicator who will share knowledge, experience and best practices.
• You understand the importance of working collaboratively with your team to deliver results.
• You will lead with a people first mindset - our culture is important to us, and we believe in supporting and empowering our teams to deliver a world class service; to always exceed our client expectations.

You will be commercially minded, with the ability to analyse data and make evidence-based decisions whilst maintaining attention to detail.

• Enthusiasm and resilience will be needed to care for our existing client base as well as finding new business opportunities. With the support of the wider business, you will be accountable for decision making, acting quickly, making decisions based on what is right for our clients, teams, and the business.
• You will have the ambition to go beyond expectations for our teams and our clients. You will always exhibit the right behaviours whether everything is going well, or there are challenges.

Rewards

We believe that great work and dedication should be rewarded, that's why we offer:

• 25 days holiday (plus bank holidays), increasing through length of service
• A set of core benefits, designed with your health and financial protection in mind:
  • Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
  • Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
  • Contributory pension scheme - 5% employer contribution and 5% employee contribution
  • Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
• Access to a host of lifestyle and financial benefits that you can choose from:
  • Discounts on gym membership across the UK
  • Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase
  • Access to a range of insurance polices through Howden at discounted rates
  • Access to hundreds of high-street retailer discounts