Branch & Field Customer Experience Specialist

HSS Hire Group; Greater Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading tool hire company in Greater Manchester is seeking a Branch Assistant to enhance the customer experience by ensuring safe and reliable hire equipment while delivering outstanding customer service. The role is hands-on and varies between customer interaction in the branch and out on the road. Candidates should have excellent communication skills, a valid UK driving licence, and a proactive attitude towards sales and service. Opportunities for further training and development are available.

Benefits

28 days annual leave

Healthcare access

Discounts on equipment hire

Qualifications

• Must have a full UK driving licence.
• A confident approach towards customer service and sales.
• Good organisational and time management skills.

Responsibilities

• Build strong relationships with customers to recommend hire solutions.
• Deliver and collect hire equipment while providing good customer service.
• Maintain a clean and organised branch environment.

Skills

Customer-focused attitude

Excellent communication

Organisational skills

Mechanical knowledge

Attention to detail

Job description

A leading tool hire company in Greater Manchester is seeking a Branch Assistant to enhance the customer experience by ensuring safe and reliable hire equipment while delivering outstanding customer service. The role is hands-on and varies between customer interaction in the branch and out on the road. Candidates should have excellent communication skills, a valid UK driving licence, and a proactive attitude towards sales and service. Opportunities for further training and development are available.