Branch Enhancement Engineer

CBRE Group, Inc.; United Kingdom; On-site; GBP 28,000 - 36,000; Full time

Job summary

CBRE Group, Inc. in the United Kingdom is recruiting a Branch Enhancement Engineer to uphold and elevate the client’s brand across John Lewis & Waitrose Partnership locations nationwide.

You will be the guardian of presentation, safety, and operational excellence, ensuring spaces meet world-class standards. Responsibilities include site standards enforcement, regular audits, collaborating with client representatives, and leading minor repairs to walls, floors, ceilings, and fixtures while

Qualifications

• Proven experience in fabric maintenance, carpentry, or similar roles in customer-facing environments.
• Strong understanding of brand standards and site presentation.
• Excellent communication and client relationship skills.
• Proactive approach to compliance and health & safety standards.
• Ability to work flexibly, including outside standard hours for events or urgent needs.
• Technologically literate with experience in digital reporting tools.

Responsibilities

• Act as a site standards champion, maintaining and enhancing visible and functional aspects of premises.
• Conduct regular site walks and audits to ensure alignment with brand guidelines and site standards.
• Collaborate with client representatives to deliver on vision for site presentation and excellence.
• Lead on fabric and finish repairs (walls, floors, ceilings, fixtures) to showcase quality.
• Ensure customer-facing areas are immaculate and ready to impress.
• Own minor projects and upgrades to enhance the client’s environment and brand image.

Skills

Fabric maintenance

Carpentry

Brand standards

Communication

Health & safety

Flexible hours

Digital reporting tools

Job description

Ampthill - England - United Kingdom of Great Britain and Northern Ireland

Company Profile

Why Join Us? This is more than a maintenance role— it’s an opportunity to be the guardian of our client’s brand and the first impression for every visitor. You’ll play a visible, valued part in creating exceptional spaces that reflect world-class standards.

Job Title: Branch Enhancement Engineer

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Branch Enhancement Engineer to jo in the team located in John Lewis & Waitrose Partnership locations nationwide .

Role Overview

Join CBRE as a key ambassador for our client’s brand and site excellence. In this enhanced role, you will ensure that every aspect of the client’s environment reflects the highest standards of presentation, safety, and operational excellence—delivering a workplace that embodies the client’s brand values and supports exceptional experiences for all visitors and staff.

Key Responsibilities:

Act as a site standards champion, proactively maintaining and enhancing all visible and functional aspects of the client’s premises to meet and exceed brand expectations.

Conduct regular site walks and audits to ensure all areas align with brand guidelines and show site standards, addressing any issues promptly.

Collaborate closely with client representatives to understand and deliver on their vision for site presentation and operational excellence.

Lead on fabric and finish repairs (walls, floors, ceilings, fixtures), ensuring all work is completed to showcase quality.

E nsuring all customer facing areas are immaculate and ready to impress.

Take ownership of minor projects and upgrades that enhance the client’s environment and brand image.

Uphold rigorous Health & Safety standards, acting as a role model for safe and professional conduct.

Use digital tools to track, report, and communicate progress, ensuring transparency and accountability.

Role Summary:

Ensure maintenance tasks are completed within agreed timescales

Liaise with Clients representatives with respect to maintenance & repair tasks

Undertake site surveys & adhere to Method Statements & Risk Assessments for planned works

Repairs floor and wall coverings

Responsible for ceiling tile repairs and replacements

Responsible for other building and installation works as required

Accountable for all elements of show site standards and brand excellence

Utilise PDA to complete works, key communications & updates

Undertake minor projects works

Ensure all works are carried out safely and in accordance with Health and Safety at Work Regulations

In addition to the above duties you will be expected to undertake all reasonable tasks as directed by your line m anager , including (not exhaustive), jet washing, decoration, pot hole repairs etc.

Experience & Skills:

Proven experience in fabric maintenance, carpentry, or similar roles within high-profile or customer-facing environments.

Strong understanding of brand standards, site presentation, and the importance of first impressions.

Excellent communication and client relationship skills.

Proactive approach to compliance and health and safety standards

Ability to work flexibly, including outside standard hours for events or urgent needs.

Technologically literate and experience with digital reporting tools.

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