Branch Colleague: Multi-Service Retail & Uncapped Bonus

Timpson Ltd; Tees Valley; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Uncapped bonus

Birthday day off

Paid day off for child’s first day at

Annual salary reviews

Regular social events

Promotion from within

Job summary

Timpson Ltd is seeking a Branch Colleague to join our Newcastle area branches with Darlington coverage. A full-time permanent role offering a base salary of £26,624 with uncapped bonus potential. Full training is provided for services including key cutting, repairs, engraving, and more.

40 hours a week over 5 days, including weekends, with overtime available after training. No prior experience required; we value personality, smart appearance and strong communication.

Qualifications

• Drive and enthusiasm for a career in service-based retail.
• Good communication and a smart appearance.
• No prior experience required; full training is provided.

Responsibilities

• Handle core branch duties and customer interactions.
• Support services such as key cutting, engraving and repairs.
• Assist with cleaning, photo processing and other in-branch tasks.
• Work 40 hours over 5 days, including weekends; overtime available when trained.

Skills

Customer service

Communication

Retail experience

Job description

Timpson Ltd is seeking a Branch Colleague to join our Newcastle area branches with Darlington coverage. A full-time permanent role offering a base salary of £26,624 with uncapped bonus potential. Full training is provided for services including key cutting, repairs, engraving, and more.

40 hours a week over 5 days, including weekends, with overtime available after training. No prior experience required; we value personality, smart appearance and strong communication.