Branch Banking Team Lead & Client Service

Handelsbanken Plc; Sefton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading banking institution in Sefton is seeking an Assistant Banking Manager to manage accounts and provide exceptional customer service. The role involves significant direct customer interaction, liaison with internal departments, and ensuring compliance with regulations. The ideal candidate is a strong communicator with excellent interpersonal skills and computer literacy. Competitive salary and benefits package available, including 15% pension contribution and extensive learning opportunities.

Benefits

Private medical insurance

Income protection

Life assurance

28 days annual leave

Qualifications

• Strong professional relationships with customers and colleagues.
• Ability to work under pressure and prioritize effectively.
• Demonstrated commitment to customer service excellence.

Responsibilities

• Account administration for new and existing customers.
• Manage account documentation and liaise with external parties.
• Support marketing initiatives and ensure excellent customer service.

Skills

Relationship building

Interpersonal skills

Integrity and discretion

Attention to detail

Effective communication

Customer service skills

Computer literacy

Team player

Tools

Microsoft Word

Microsoft Excel

Job description

A leading banking institution in Sefton is seeking an Assistant Banking Manager to manage accounts and provide exceptional customer service. The role involves significant direct customer interaction, liaison with internal departments, and ensuring compliance with regulations. The ideal candidate is a strong communicator with excellent interpersonal skills and computer literacy. Competitive salary and benefits package available, including 15% pension contribution and extensive learning opportunities.