Branch Assistant 30 Hours

Booker; Stake Hill; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Booker colleague card discounts

Tesco colleague discount card

Tesco Mobile discounts

Health checks and eye care offers

Save As You Earn share scheme

Pension plan and life assurance

Cycle to work scheme

Job summary

Booker is hiring to join our customer-focused team in the United Kingdom. You will be working in a dynamic, fast-paced environment where every day is different and customers are at the heart of what we do. The role operates across a 5/7 schedule, with shifts such as 10:30-17:30 and 08:30-15:30, and opportunities to adjust hours.

You must be aged 17 or over and present a professional, reliable image. We value helpful, on-time team players who enjoy assisting customers, keeping shelves stocked,

Qualifications

• Can-do attitude and willingness to go the extra mile.
• Strong customer service focus and ability to work as part of a team.
• Reliable and well-presented with a professional appearance.

Responsibilities

• Deliver excellent customer service in a fast-paced environment.
• Keep shelves stocked and ensure speedy service at the tills.
• Assist customers with purchases and maintain store standards.

Skills

Can-do attitude

Customer service

Reliability

Punctuality & presentation

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

You will be responsible for

The working pattern is (10:30-17:30) Tue,Wed,Thur,Fri, Sat(08:30-15:30)

But could be changing to 22:00pm finishing

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

A can do attitude
A passion for customer service
Be willing to go the extra mile
Always be there, on time and properly presented.