Branch Assistant

Booker; Swansea; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Booker colleague card

Tesco colleague discount (after 3 mos)

Tesco Mobile deals for you

Tesco Bank insurance discounts

Eye care discount

Pharmacy health checks

RAC breakdown rates

Save As You Earn shares

Pension scheme

Life Assurance

Employee Assistance Programme

Holiday package

Job summary

Booker in Swansea is seeking a friendly, proactive team member to deliver outstanding customer service in a fast-paced retail setting. You will support shoppers, operate tills, and help keep the store welcoming and well-stocked.

You will work as part of a 5/7 day operation, with age eligibility of 17+, helping customers with purchases, handling deliveries, and ensuring a smooth checkout experience from arrival to farewell.

Qualifications

• Customer service mindset required with a can-do attitude.
• Willingness to go the extra mile for customers.
• Punctual, reliable and well-presented at all times.

Responsibilities

• Serve customers quickly and accurately at tills and desks.
• Keep shelves stocked and maintain store standards.
• Assist with deliveries and order picking as needed.

Skills

Can-do attitude

Passion for customer service

Willingness to go the extra mile

Punctual and presentable

Job description

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

About the role

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

You will be responsible for

Customers are at the heart of everything we do, our customers need to be back in their own business as quickly as possible having found what they need, we keep the shelves full, provide speed of service through the tills and wish them a fond farewell or maybe our customers need a delivery and we are accurately picking what they need.

You will need

• A can do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented.