Branch Assistant

Tesco; Southend-on-Sea; On-site; GBP 21,000 - 25,000; Full time

Job summary

A major food wholesaler in Southend-on-Sea is seeking passionate individuals with a can-do attitude for customer service roles. Responsibilities include managing customer needs, ensuring order accuracy, and providing a great shopping experience. The ideal candidate will thrive in a dynamic team environment. Great perks such as discounts at partner stores and health benefits are included.

Benefits

10% off purchases at Booker

Discounted Tesco colleague card

Health checks at Tesco Pharmacy

Pension savings plan

Life assurance coverage

Holiday package

Qualifications

• A passion for delivering excellent customer service.
• Willingness to go the extra mile for customers.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Keep shelves full and manage customer needs.
• Provide speed of service through the tills.
• Ensure orders are accurate for delivery.

Skills

Customer service

Can-do attitude

Attendance and presentation

Job description

Overview

Booker • Comet Way SOUTHEND ON SEA • Apply by 11-Nov-2025

We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Working as part of a team you will be working in a dynamic, fast paced environment where no two days are the same.

We are 5/7 day operation, (check our website for specific opening times.)

We only recruit individuals who are aged 17 and over

What is in it for you

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly and SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package

Responsibilities

You will be responsible for keeping the shelves full, providing speed of service through the tills, handling customer needs and ensuring orders are accurate for delivery when required. Our customers are at the heart of everything we do and should be served promptly so they can get back to their own business.

What you will need

• A can do attitude
• A passion for customer service
• Be willing to go the extra mile
• Always be there, on time and properly presented.

About us

Booker is the UK\'s leading food and drink wholesaler. We serve independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DEI) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we\'re a place where Everyone\'s Welcome.

We know life looks a little different for each of us. That\'s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We\'re proud that Booker is a Disability Confident Committed employer and we\'re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk