Branch Assistant

Epwin Group Plc; Perth; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

24 days annual leave

Company pension

Staff discount

Awards and training

TELUS discounts

Career progression

Job summary

Epwin Group Plc in Scotland is seeking a Branch Assistant to join our busy trade counters and branch teams. You’ll support delivery and customer service, help maintain standards in the counter and warehouse, and work closely with the Branch Manager to hit performance targets.

A full, valid driving licence is required; a forklift licence is preferred but training will be provided. You’ll benefit from training, a generous benefits package, and real opportunities for career progression within Epwin

Qualifications

• Full valid driving licence is required.
• Forklift truck licence is preferable but training will be provided.
• Good organisational skills and IT literate.

Responsibilities

• Work with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse; assist with health and safety compliance; competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets; provide cover in the branch when required.

Skills

Customer service

Teamwork

IT literacy

Tools

Forklift licence

Driving licence

Job description

EPW2

As part of the Epwin Group Plc, we’re proud to be part of a much larger successful family of businesses.

Our branches are a busy trade environment, and we pride ourselves on our knowledgeable and friendly teams – it’s one of the main reasons our customers return day after day! If you have an ambitious and enthusiastic outlook, we’d love to hear from you. You can expect a thorough company induction, supported every step of the way whilst you familiarise yourself with our business, the role and the products. With a blend of both hands-on and digital e-learning modules, we’re committed to supporting your career development.

Our trade counters Our trade counters are a positive and thriving environment where we put customers at the heart of everything we do and know that the team in our branches play a vital role in that. We are a growing, dynamic business and we’re looking for team players to grow with us. If you’ve got a can-do, will-do attitude and an eagerness to learn, you’re exactly the kind of person we’re looking for.

The role of a Branch Assistant:

• Works together with the team to provide excellent customer service.
• Help maintain high standards within the trade counter area and warehouse. Has a can-do/will-do attitude and able to work within a small team. Assist with health and safety compliance. Is competent with multi-drop deliveries.
• Work with the Branch Manager and the rest of the team to achieve branch performance targets. Provide cover in the branch when required.
• Our ideal Branch Assistant: Will have a friendly, welcoming attitude and have energy and passion that is required to deliver what our customers require. Be versatile and prepared to assist in all aspects of running the branch. Must have a full valid driving license.
• A forklift truck license would be preferable but if not, training will be provided. Previous experience in a driving role would be advantageous.
• Good organisational skills and be IT literate.

Experience in a trade counter environment would be preferred but not essential as the right attitude and drive will overcome any lack of this experience.

• Full training will be provided
• Previous driving experience
• What you’ll get 24 days annual leave, plus statutory bank holidays.
• Company pension.
• Generous staff discount.
• The chance to join a vibrant, progressive company that looks after their people. The opportunity to voice your ideas and help shape the future of the business.
• Real career prospects for the right people within any of the many businesses within the Epwin Group Plc. Enrolment within “TELUS” which entitles the employee to discounts at many high-street and online retailers as well as a wider range of additional benefits.
• Monthly awards where our people are recognised for outstanding contributions. On the job and on-line training.

We invest in our people.