Branch Assistant

LKQ Corporation; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Life Assurance

24/7 Employee Assistance

Gym Discounts

Healthcare Perks

Cycle to Work

Retail & Staff Discounts

Job summary

LKQ Europe is seeking a Branch Assistant to join our busy Nottingham branch. You will help with deliveries, warehouse tasks and trade counter support, ensuring customers receive an outstanding service every day.

You’ll work as part of a friendly team, handle stock, assist with Click & Collect, and keep vehicles and equipment safe and compliant while delivering a reliable customer experience. Full training is provided and opportunities for career progression across the UK and Europe, with

Qualifications

• Positive attitude, great work ethic and passion for delivering excellent customer service.
• Previous experience in delivery, warehouse, logistics or branch support roles preferred.
• Full, clean UK driving licence required.
• Strong communication and customer service skills; capable in a fast-paced environment.
• Good organisational skills and attention to detail; awareness of health and safety.

Responsibilities

• Support every aspect of branch operation, delivering excellent service and maintaining standards.
• Deliver products safely, accurately and on time; ensure customers receive great service.
• Build positive relationships with customers and represent the business professionally.
• Support Click & Collect and assist at the trade counter as needed.
• Help resolve customer queries and contribute to a positive experience.
• Pick, pack and prepare customer orders; assist with stock movements and reception.
• Maintain stock accuracy through daily checks; support stock takes and storageSafety.
• Ensure vehicles are clean, roadworthy and compliant; use ePOD handheld devices accurately.
• Follow health & safety procedures; complete training and audits; support governance.

Skills

Delivery driving

Warehouse operations

Customer service

Stock control

ePOD technology

Tools

Handheld devices

Job description

Keep our branch moving. Deliver outstanding service. Make a difference every day.

Are you someone who enjoys being on the move, takes pride in delivering excellent customer service and likes working as part of a close-knit team?

We're looking for aBranch Assistantto join our busy branch, where no two days are the same. This is a varied, hands-on role combining customer deliveries, warehouse operations and branch support to help us provide an exceptional experience for our customers.

Whether you're out making deliveries, supporting warehouse operations or helping customers at the trade counter, you'll play a vital role in keeping the branch running smoothly and ensuring we deliver on our customer promise.

What we offer

• Competitive Salary– We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays)– Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth– Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind– Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme– Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts– Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks– Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme– Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts– Enjoy exclusive savings on popular brands and products.

Key Responsibilities

As a Branch Assistant, you'll support every aspect of the branch operation, helping the team deliver excellent service, maintain high operational standards and achieve business goals.

Deliver products safely, accurately and on time, ensuring every customer receives excellent service.

Build positive relationships with customers and represent the business professionally at every opportunity.

Support Click & Collect customers and assist at the trade counter when needed.

Help resolve customer queries and contribute to a positive customer experience.

Supporting warehouse operations

Pick, pack and prepare customer orders accurately and efficiently.

Assist with goods receiving, stock movements and dispatch activities.

Maintain excellent stock accuracy through daily stock checks and inventory procedures.

Support stock takes and ensure products are stored safely and correctly.

Help maintain excellent shelf availability and warehouse organisation.

Carry out daily vehicle safety checks before every journey.

Ensure company vehicles remain clean, roadworthy and compliant with company standards.

Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.

Drive safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.

Working safely and efficiently

Follow all Health & Safety procedures within the branch, warehouse and during deliveries.

Handle stock safely to minimise damage and maintain quality standards.

Complete mandatory training and compliance activities.

Support branch audits, operational controls and governance requirements.

Being part of the team

Attend daily team briefings and contribute ideas to improve branch performance.

Work collaboratively with colleagues across the branch to achieve shared goals.

Support continuous improvement by helping deliver operational and customer service targets.

Develop your skills through ongoing learning and training, becoming a valued multi-skilled member of the team.

Skills and Experience

We're looking for someone with a positive attitude, great work ethic and a passion for delivering excellent customer service.

You’ll ideally have:

Previous experience in a delivery driving, warehouse, logistics or branch support role.

A full, clean UK driving licence.

Strong communication and customer service skills.

The ability to work efficiently in a busy, fast-paced environment.

Good organisational skills and attention to detail.

An understanding of safe working practices and Health & Safety.

Basic IT skills and confidence using handheld devices or warehouse systems.

A flexible, reliable and team-focused approach.

Experience within the automotive, retail or logistics sector would be an advantage, as would knowledge of stock control, warehouse operations, vehicle compliance or ePOD technology—these aren't essential, as full training will be provided.

Why Work for LKQ

We're proud of the service we provide to our customers, and we know that's only possible because of the great people who work in our branches.

When you join us, you’ll enjoy:

A varied, active role where no two days are the same.

Full training and ongoing development opportunities.

A supportive, friendly team environment.

Opportunities to develop new skills and progress your career.

The chance to make a real difference to customers every day.

Ready to join the team?

If you're reliable, customer-focused and enjoy working in a fast-paced environment where every day brings something different, we'd love to hear from you.