Branch Assistant

Euro Car Parts Ltd.; Liverpool; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Life Assurance

24/7 Employee Assistance Programme

Cycle to Work

Healthcare Perks

Gym Discounts

Retail & Staff Discounts

Job summary

Euro Car Parts Ltd. is hiring for a Branch Assistant in the United Kingdom.

You will be involved in delivering products, supporting warehouse operations and assisting customers at the trade counter to keep the branch running smoothly and provide an outstanding customer experience. The role offers varied duties across deliveries, warehouse tasks and branch support, with training provided to help you grow within LKQ’s network across the UK & Europe.

Qualifications

• Previous experience in delivery driving, warehouse, logistics or branch support.
• Full, clean UK driving licence.
• Strong communication and customer service skills.
• Ability to work efficiently in a busy, fast-paced environment.

Responsibilities

• Deliver products safely, accurately and on time.
• Support Click & Collect and trade counter when needed.
• Assist with warehouse operations and stock checks.
• Maintain stock accuracy and assist with stock takes.

Skills

Delivery driving

Warehouse operations

Customer service

Teamwork

Flexible/adaptable

Tools

Handheld devices

ePOD system

Warehouse systems

Job description

Job Overview

Keep our branch moving. Deliver outstanding service. Make a difference every day. Are you someone who enjoys being on the move, takes pride in delivering excellent customer service and likes working as part of a close-knit team?

We're looking for a Branch Assistant to join our busy branch, where no two days are the same. This is a varied, hands-on role combining customer deliveries, warehouse operations and branch support to help us provide an exceptional experience for our customers.

Whether you're out making deliveries, supporting warehouse operations or helping customers at the trade counter, you'll play a vital role in keeping the branch running smoothly and ensuring we deliver on our customer promise.

What We Offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

Delivering outstanding customer service

• Deliver products safely, accurately and on time, ensuring every customer receives excellent service.
• Build positive relationships with customers and represent the business professionally at every opportunity.
• Support Click & Collect customers and assist at the trade counter when needed.
• Help resolve customer queries and contribute to a positive customer experience.

Supporting warehouse operations

• Pick, pack and prepare customer orders accurately and efficiently.
• Assist with goods receiving, stock movements and dispatch activities.
• Maintain excellent stock accuracy through daily stock checks and inventory procedures.
• Support stock takes and ensure products are stored safely and correctly.
• Help maintain excellent shelf availability and warehouse organisation.

Looking after our fleet

• Carry out daily vehicle safety checks before every journey.
• Ensure company vehicles remain clean, roadworthy and compliant with company standards.
• Use delivery technology, including ePOD systems and handheld devices, accurately and effectively.
• Drive safely at all times, promoting our safety-first culture and protecting our customers, colleagues and communities.

Working safely and efficiently

• Follow all Health & Safety procedures within the branch, warehouse and during deliveries.
• Handle stock safely to minimise damage and maintain quality standards.
• Complete mandatory training and compliance activities.
• Support branch audits, operational controls and governance requirements.

Being part of the team

• Attend daily team briefings and contribute ideas to improve branch performance.
• Work collaboratively with colleagues across the branch to achieve shared goals.
• Support continuous improvement by helping deliver operational and customer service targets.
• Develop your skills through ongoing learning and training, becoming a valued multi-skilled member of the team.

Skills And Experience

We're looking for someone with a positive attitude, great work ethic and a passion for delivering excellent customer service.

You'll Ideally Have

• Previous experience in a delivery driving, warehouse, logistics or branch support role.
• A full, clean UK driving licence.
• Strong communication and customer service skills.
• The ability to work efficiently in a busy, fast-paced environment.
• Good organisational skills and attention to detail.
• An understanding of safe working practices and Health & Safety.
• Basic IT skills and confidence using handheld devices or warehouse systems.
• A flexible, reliable and team-focused approach.

Experience within the automotive, retail or logistics sector would be an advantage, as would knowledge of stock control, warehouse operations, vehicle compliance or ePOD technology—but these aren't essential, as full training will be provided.

Why Work for LKQ

We're proud of the service we provide to our customers, and we know that's only possible because of the great people who work in our branches.

When You Join Us, You'll Enjoy

• A varied, active role where no two days are the same.
• Full training and ongoing development opportunities.
• A supportive, friendly team environment.
• Opportunities to develop new skills and progress your career.
• The chance to make a real difference to customers every day.