Bradford: Inbound Customer Service Advisor

Search; Bradford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Advisor in Bradford. This telephone-based role requires a confident manner and excellent communication skills. You will handle customer inquiries efficiently and accurately while maintaining strong relationships. The position offers full-time hours and the opportunity to transition from temporary to permanent. Ideal for proactive individuals passionate about customer service. A supportive environment with development opportunities is provided.

Qualifications

• Confident telephone manner required for handling customer calls.
• Excellent verbal and written communication skills are essential.
• High attention to detail and accuracy in logging information.

Responsibilities

• Handle incoming calls from customers professionally.
• Log and update customer records accurately.
• Provide clear information and resolve enquires promptly.
• Manage time effectively to meet call targets.
• Collaborate with colleagues across departments.

Skills

Confident telephone manner

Excellent verbal communication

Excellent written communication

Strong time management

Organizational ability

High attention to detail

IT literate

Tools

CRM systems

Job description

A recruitment agency is seeking a Customer Service Advisor in Bradford. This telephone-based role requires a confident manner and excellent communication skills. You will handle customer inquiries efficiently and accurately while maintaining strong relationships. The position offers full-time hours and the opportunity to transition from temporary to permanent. Ideal for proactive individuals passionate about customer service. A supportive environment with development opportunities is provided.