BPA Operations Analyst – Client Services

Phoenix Group; United Kingdom; Hybrid; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Private medical cover

38 days annual leave

Excellent pension

Life assurance 12x salary

Career breaks

Income protection

Volunteering days

Job summary

Standard Life is seeking a BPA Operations Analyst within the Annuity Client Services team in the UK. The role is permanent and based in London or Edinburgh with a hybrid work pattern requiring two days in the office.

The candidate will support the customer journey by developing and reviewing actuarial calculations as part of the BPA proposition, collaborating with actuaries and administrators.

Qualifications

• Degree in Mathematics, Statistics, Actuarial Science, Engineering or Economics.
• Strong numerical and analytical skills with ability to interpret data and perform complex calculations.
• Proficient in Microsoft Excel to analyse data and develop or maintain calculation models.
• Understanding of defined benefit pension schemes; BPAs advantageous.
• Excellent attention to detail with ability to maintain documentation and audit trails.
• Proactive approach to learning, continuous improvement and developing technical expertise.

Responsibilities

• Oversee complex member benefit calculations with administrators.
• Check actuarial calculations carried out by administrators (e.g. transfer values, retirement projections).
• Develop cashflow projection models to reflect accurate outcomes for members.
• Process and check actuarial factors across BPA schemes.
• Draft process notes and highlight opportunities for process improvement.
• Ensure all work has a clear audit trail and version control.
• Develop understanding of pension benefit structures and options.
• Create bespoke models for specific member benefits.

Skills

Numerate background

Numerical analytical skills

Microsoft Excel

Attention to detail

Proactive learning

Education

Degree in Mathematics/Statistics/Actuarial Science/Engineering/Economics

Tools

Excel (Advanced)

Job description

BPA Operations Analyst – Client Services

• London, England, United Kingdom


• Edinburgh, Scotland, United Kingdom

• London, England, United Kingdom


• Edinburgh, Scotland, United Kingdom

Trending

Job Description

We have an incredible opportunity to join us here at Standard Life as an BPA Operations Analyst into our Annuity Client Services team.

Job Type:Permanent

Location: This role could be based in either our London or Edinburgh office working two days per week in the office. We recognise the benefits of flexible working and will discuss what is important to you and balancing this with business requirements during the recruitment process.

Flexible working:All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.You can read more about flexible working here.

Salary and benefits: From £33,500 depending on experience plus bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more
Who are we?

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

The role

Working closely with the Technical Actuaries and Annuity Calculation Lead, you will support many aspects of the overall customer journey. The role would fit somebody looking for a challenge and will require the successful candidate to develop, integrate and review actuarial calculations as part of our BPA proposition.

Key responsibilities will include:

• Collaborate to provide oversight of complex member benefit calculations and member options with our administrators


• Checking actuarial calculations carried out by our administrators (e.g. transfer value calculations, retirement projections etc).


• Assist in the development of cashflow projection models ensuring they reflect the most accurate and beneficial outcomes for members


• Responsible for processing and checking of actuarial factors across our portfolio of BPA schemes


• Helping to draft process notes and helping to highlight any opportunities for process improvement that may arise


• Helping to ensuring all work produced within our team is clearly documented and has a suitable audit trail and version control.


• Developing a good understanding of pension benefit structures and options


• Responsible for creating bespoke models that address specific member benefits

What are we looking for?

For this role, we are looking for a highly numerate background and would expect applicants to have:

• A degree (or equivalent) in a numerate subject such as Mathematics, Statistics, Actuarial Science, Engineering or Economics, and/or strong A-Level (or equivalent) Mathematics results.


• Strong numerical and analytical skills with the ability to interpret data, perform complex calculations and identify anomalies.


• Experience using Microsoft Excel to analyse data and develop or maintain calculation models.


• An understanding of defined benefit pension schemes, member benefits and retirement options. Knowledge of Bulk Purchase Annuities (BPAs) would be advantageous.


• Excellent attention to detail with the ability to work accurately, maintain clear documentation and operate within a controlled environment with appropriate audit trails.


• A proactive approach to learning, continuous improvement and developing technical expertise.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about working at Standard Life

• Locations 30 Lothian Rd, Edinburgh, EH1 2DH, GB 20 Old Bailey, London, EC4M 7AN, GB (Hybrid)