Box Office Supervisor, Edinburgh Science Festival 2026

UK Association for Science and Discovery Centres; City of Edinburgh; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading scientific organization in Edinburgh is seeking a Box Office Supervisor for the Edinburgh Science Festival 2026. This role involves overseeing the box office team and ensuring outstanding customer service and efficient financial management. The ideal candidate will lead operations during the festival, manage ticket sales, and address customer inquiries. Strong leadership skills and experience in customer service are essential. This position offers a pay rate of £14.28 per hour.

Qualifications

• Strong customer service skills are essential.
• Experience in managing a team is required.
• Ability to handle financial transactions accurately is a must.

Responsibilities

• Lead the box office team during festival operations.
• Manage ticket sales and customer inquiries.
• Collaborate with marketing to maintain the ticketing system.

Skills

Customer service

Team leadership

Financial transaction management

Job description

Box Office Supervisor, Edinburgh Science Festival 2026

Deadline 4 Jan 2026 Organisation Edinburgh Science Job title Box Office Supervisor, Edinburgh Science Festival 2026 Location Edinburgh Salary £14.28 per hour

This role is crucial in ensuring a smooth ticketing experience for our diverse range of events, providing outstanding customer service, and efficiently managing financial transactions.

You will be responsible for leading the box office team, overseeing operations during both pre-festival and festival periods, and ensuring effective management of booking lines and in-person sales and managing all customer ticketing enquiries from the website. You'll collaborate with the Marketing and Communications Manager to implement and maintain our ticketing system, address customer service concerns, and oversee the box office sales team (approximately 3 people).