Box Office and Publicity Assistant - Internal Only

Edge Hill University; Ormskirk; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Annual leave 35 days

Sport & leisure discount

Staff discounts

Counselling & wellbeing

Career development

On-campus environment

LGPS enrolment

Job summary

The Arts Centre at Edge Hill University is seeking a Box Office and Publicity Assistant to support ticket sales, handle enquiries from students, school groups and the public, and help keep the box office running smoothly.

You will promote events across campus using publicity materials, mail-outs, email and social media, and help with Open Days and Applicant Days in a busy, creative environment.

Qualifications

• Experience in customer service and handling enquiries.
• Strong communication and interpersonal skills with a proactive approach.
• Familiarity with social media for publicity and engagement.
• Experience using databases or ticketing systems.

Responsibilities

• Assist with ticket sales and financial transactions.
• Respond to enquiries from students, school groups and the public.
• Distribute publicity materials across campus and support Open Days and Applicant Days.
• Support publicity activity through mail-outs, email and social media.

Skills

Customer service

Communication skills

Social media

Database experience

Organisational skills

Teamwork

Tools

Ticketing system

Microsoft Office

Job description

This is an exciting opportunity for a Box Office and Publicity Assistant to join the team at The Arts Centre at Edge Hill University.

In this varied and customer-focused role, you will support the smooth and efficient running of The Arts Centre Box Office, assisting with ticket sales, financial transactions and responding to a range of enquiries from Edge Hill students, school groups and members of the public.

You will also play an important role in promoting The Arts Centre and its activities by assisting with the distribution of publicity materials across campus, including for special events, Open Days and Applicant Days. In addition, you will support publicity activity through mail-outs, email and social media.

This is a fantastic opportunity for someone who is organised, enthusiastic and enjoys working with people in a busy and creative environment.

As part of the University’s ongoing commitment to redeployment, please note that this vacancy may be withdrawn at any stage of the recruitment process if a suitable redeployee is identified.

For informal enquiries about this vacancy, please contact: Gemma Roberts, Interim Arts Centre Manager at [e-mail].

About You

As a Box Office and Publicity Assistant, you will be an excellent communicator with outstanding customer service skills. You will have experience of using social media and working with databases, as well as excellent organisational skills and a strong attention to detail. You will also have a positive and collaborative approach to teamwork.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

• A minimum of 35 days annual leave per annum, pro rata (inclusive of bank holiday and University closure days)
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.
• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and health & wellbeing resources
• A wide range of development programmes to enhance your career
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885,Edge Hill University is "A great success story… an institution that improves and impresses year after year" – Times Higher Education.