Bowel Cancer Screening Programme Hub Screening Officer

NHS; Gateshead; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Gateshead is seeking several Screening Officers to manage screening samples and assist on the national helpline. Candidates should have administrative experience, knowledge of office functions, and relevant qualifications such as NVQ Level 2 in Office Administration. This role offers a fulfilling opportunity within a dedicated healthcare team.

Benefits

Health and wellbeing initiatives

Support programs for staff

Qualifications

• Knowledge of administration functions is essential.
• Experience dealing with enquiries from the public.
• Computer qualification (OCR or equivalent) is needed.

Responsibilities

• Processing returned screening samples.
• Acting as the first point of contact on the Freephone helpline.
• Helping in the production of outgoing mail using bespoke software.

Skills

Knowledge of Admin functions

Data entry experience

Education

Certificate/Diploma level education

NVQ Level 2 in Office Administration or equivalent

Job description

An exciting opportunity has arisen for several Screening Officers to join the North East Bowel Cancer Screening Programme Hub which supports Bowel Cancer Screening Services for a population of 8.85 million.

The role includes administrative, laboratory and call centre functions, including processing of returned screening samples, acting as first point of contact on the national Freephone helpline, as well as helping in the production of significant quantities of outgoing mail (invitations, reminders, test packs and results) using bespoke software and complex mailroom equipment as part of the call and re-call of the national programme.

Main duties of the job

The post-holder will work as part of the integrated administrative and laboratory based team, working to meet the national targets and standards set by the NHS Bowel Cancer Screening Programme (NHS BCSP).

Refer to full job description for main duties of the role.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronym ICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.

Job responsibilities

Please refer to the attached job description and personal specification which detains the main responsibilities and requirements for this post.

Person Specification

Qualification and Experience

• Educated to Certificate/Diploma level or equivalent experience
• Knowledge of Administration funtions
• Computer qualification (OCR or equivalent)
• NVQ Level 2 in Office Administration or equivalent
• Previous office administration. Data entry experience. Previous screening programme experience Recent NHS experience Dealing with enquiries from members of the public.

Skills

• knowledge of Admin functions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.