Boutique Sales Assistant - White City

Nestlé SA; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-known global food and beverage company is seeking a dedicated Sales Assistant for their boutique in White City, Greater London. The role involves ensuring premium customer experience and delivering exceptional service. Candidates should possess excellent communication skills, charisma, and experience in retail, preferably from a luxury background. This is a full-time or part-time position, with flexible options available, offering £13.85 per hour plus perks such as a free Nespresso machine.

Benefits

Free Nespresso machine

Qualifications

• Experience within the retail sector, ideally from a luxury background.
• Confidence and charisma in delivering exceptional customer service.
• Ability to rapidly build strong customer relationships.

Responsibilities

• Ensure a premium customer experience through exceptional service.
• Welcome customers to the boutique and adapt to their needs.
• Promote the Nespresso brand as a proud ambassador.

Skills

Exceptional customer service

Strong communication skills

Retail experience

Ability to build relationships

Job description

£13.85 per hour + free Nespresso machine

Full time & Part‑time

3 month FTC

We have both full time (40 hours / 5 days a week) and part time (16 hours / 2 days a week) opportunities available on a 3 month FTC basis. We are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.

Position Summary

We’re looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in White City. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for quality coffees and our year‑on‑year growth is testament to the quality of our offering. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.

A day in the life of Boutique Sales Assistant

• Ensuring a premium customer experience through exceptional customer service and excellent delivery of all elements of boutique performance.
• Welcoming customers to the boutique and adapting to meet their needs.
• Being a proud and passionate brand ambassador of Nespresso.

Take responsibility, show motivation and in return you can expect great opportunities.

What will make you successful?

Just like our brand ambassador, George Clooney, the Nespresso coffee experience is innovative, stylish, sophisticated and difficult to resist. We want every customer to have a premium experience and you’ll have the passion and panache to provide exactly that. You’ll support customers in finding their perfect cup of coffee and be on hand to deliver service oriented sales, promoting our unique brand experience.

We’re looking for confident and charismatic individuals who can deliver exceptional customer service utilising strong communication and interpersonal skills, as well as being able to demonstrate:

• Ability to rapidly build strong, working relationships with your customer base and be happy to support where needed.
• Experience within the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill‑set.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect – for our employees, our customers and our consumers. That’s why championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!