Boutique Director - Lead Flagship Luxury & Clienteling

CVUK; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading luxury brand in the United Kingdom is seeking an experienced Boutique Director to lead operations and client engagement in a high-profile boutique. The role demands a charismatic leader with over 6 years in senior retail management, particularly in luxury settings, to inspire teams and build lasting client relationships. Candidates should possess exceptional commercial awareness and a strong understanding of clienteling. Flexible retail hours, including nights and weekends, are required.

Qualifications

• 6+ years of senior retail management experience, ideally within luxury brands.
• Proven track record of driving performance in flagship boutiques.
• Ability to manage and inspire teams with strong personalities.

Responsibilities

• Lead a high-performing team to deliver outstanding client experiences.
• Develop a strategic clienteling programme for high-profile clientele.
• Drive boutique operations excellence in service and compliance.

Skills

Charismatic leadership

Exceptional interpersonal skills

Commercial awareness

Client relationship building

Ability to inspire teams

Understanding of clienteling

Tools

SAP

Job description

A leading luxury brand in the United Kingdom is seeking an experienced Boutique Director to lead operations and client engagement in a high-profile boutique. The role demands a charismatic leader with over 6 years in senior retail management, particularly in luxury settings, to inspire teams and build lasting client relationships. Candidates should possess exceptional commercial awareness and a strong understanding of clienteling. Flexible retail hours, including nights and weekends, are required.