Boutique & Café Manager

The Hongkong and Shanghai Hotels, Limited; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A premier luxury hotel in London is seeking a creative Boutique & Café Manager. You will be responsible for the overall success of the operations, ensuring exceptional levels of service and guest experience. The ideal candidate has at least 2 years of experience in a luxury food and beverage outlet and excellent management skills, with a passion for culinary delights. Competitive salary and attractive benefits are offered.

Benefits

Market leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet.
• Strong knowledge of patisserie, tea, and coffee.
• Ability to create meaningful relationships with guests and colleagues.

Responsibilities

• Innovate the food and retail offerings to ensure a market-leading product range.
• Collaborate with Culinary and Marketing teams to drive online engagement.
• Analyze sales and stock data for efficiency and productivity.
• Understand the London market and recommend improvements.
• Support the growth of the Boutique & Café Team.

Skills

Team management skills

Food and beverage knowledge

Fluent English

Job description

The Peninsula London is excited to announce we are seeking a creative Boutique & Café Manager. This role will be responsible for the overall success of the operations of The Peninsula Boutique & Café, while upholding exceptional levels of Food & Beverage service to ensure an outstanding guest experience.

With its enticing street-level window displays and shopfront entrance, The Peninsula Boutique & Café welcomes both hotel guests and discerning Belgravia shoppers. Guests can browse among a delightful collection of signature Peninsula products, including artisanal chocolates and fine gifts for any special occasion. The café also offers a menu of casual, delicious all-day fare which can be enjoyed in the shop or at home.

• An exceptional opportunity to join our high-profile flagship hotel in London
• Market leading remuneration, service charge and attractive benefits
• Join our award-winning group, working alongside a highly experienced team

Key accountabilities

• Constantly innovate the food and retail offering within The Peninsula Boutique & Café to ensure a market leading series of products bringing positive financial impact and brand exposure.
• Work closely with the Executive Culinary Team and Sales & Marketing team to drive online engagement through relevant platforms
• Establish, maintain, and analyse sales and stock data to ensure efficiencies and productivity
• Have a clear understanding of the London market and make recommendations to improve service and product offering through benchmarking
• Support the growth and success of the Boutique & Café Team

General requirements

• Minimum 2-year relevant experience in a Luxury Food & Beverage Outlet
• All-encompassing food and beverage knowledge with an appreciation of patisserie, tea and coffee
• Excellent team management skills and the ability to create meaningful relationships with guests and colleagues
• Fluent English communication proficiency, expertise in a second language would be desirable

We are delighted to receive your CV now and will liaise with suitable candidates directly.