Boutique Assistant Manager — Premium Coffee (10% Bonus)

Nestle; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffee brand is seeking a Boutique Assistant Manager for their Selfridges location in London. The ideal candidate will have supervisory experience, exceptional customer service skills, and the ability to drive sales through a premium customer experience. Responsibilities include training team members, monitoring performance, and ensuring a high standard of service. This full-time position offers a salary of £31,250, a bonus of up to 10%, and various company benefits, including personal development opportunities.

Benefits

Up to 10% bonus

Complimentary Nespresso coffee machine

Monthly supply of coffee capsules

25 days holiday

Competitive pension

Qualifications

• Previous supervisory shop floor experience in the retail sector.
• Proven track record of delivering exceptional customer service.
• Strong understanding of the retail and competitive environment.

Responsibilities

• Complete shop floor observations and provide feedback.
• Deliver high standards of customer service.
• Facilitate team training sessions.
• Monitor and lead internal control processes.

Skills

Supervisory experience

Exceptional customer service

Strong communication skills

Interpersonal skills

Coaching and mentoring

Job description

A leading coffee brand is seeking a Boutique Assistant Manager for their Selfridges location in London. The ideal candidate will have supervisory experience, exceptional customer service skills, and the ability to drive sales through a premium customer experience. Responsibilities include training team members, monitoring performance, and ensuring a high standard of service. This full-time position offers a salary of £31,250, a bonus of up to 10%, and various company benefits, including personal development opportunities.