Bookings Team Leader

Nuffield Health; Chichester; On-site; GBP 28,000; Full time

Job summary

Nuffield Health is seeking a dedicated Bookings Team Leader for their Chichester Hospital. In this full-time, permanent role, you will coordinate the administrative teams, ensuring efficient booking processes and compliance. Ideal candidates will have strong IT and communication skills, along with experience in customer service. A commitment to delivering high-quality patient care and an ability to thrive in a fast-paced environment are essential. Join Nuffield Health and contribute to a leading healthcare charity, making a positive impact in the community.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Good IT and keyboard skills.
• Good communication/interpersonal skills.
• Experience of working in a customer-facing environment.

Responsibilities

• Coordinate daily activities of booking and pre-assessment administration.
• Liaise with clinical teams to ensure smooth patient journeys.
• Responsible for recruitment and training of new staff.

Skills

IT Skills

Communication Skills

Organization Skills

Analytical Skills

Customer Service Experience

Job description

- Link to social networks who may use information about your visit to target advertising to you on other websites

- Provide advertising agencies with information on your visit so that we can present adverts that you may be interested in

- Deliver content, including video content, tailored to your interests

time left to apply End Date: August 6, 2025 (12 days left to apply)

job requisition id JR0089028

Chichester Hospital | Administration | Permanent | Full time

£27,031.10 per annum

37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

Nuffield Health Chichester Hospital currently has an opportunity for a Bookings Team Leader. Continue your journey with us whilst we’ll support you to be your best.

As a Bookings Team Leader you will :

• Coordinate the daily activities of the bookings and pre-assessment administration teams ensuring they meet all required timescales and data compliance ·
• Monitor bookings processed by the team to ensure efficiency, accuracy and on time.
• Liaise with Pre-assessment clinical team to ensure appropriate management of appointments.
• Liaise with Medical secretaries and, clinical teams to ensure smooth patient journey
• Proactive review of theatre lists with both theatre manager and medical secretaries, attending Capacity meeting highlighting areas of concern.
• Handle all enquires effectively and efficiently, escalating where necessary
• Responsible for the recruitment, induction, training and mentoring of new staff
• Assisting with the co-ordination, monitoring and use of staff resources
• Prepare standard and adhoc reports as required by the department

To succeed as a Bookings Team Leader you will have:

• Good IT and keyboard skills
• Good communication/interpersonal skills
• Good organisation and analytical skills
• Experience of working in a customer facing environment
• Enjoy working in a fast paced environment
• Knowledge and understanding of clinical terminology
• Relevant experience of working within a similar role

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Nuffield Health Chichester Hospital

Nuffield Health Chichester Hospital is a 30 bedded hospital within walking distance of the city centre with free onsite car parking. The hospital has two laminar flow operating theatres, two minor treatment rooms in the outpatient department. There is a small radiology department and CT/ MRI services are provided in a mobile unit. Inpatient physiotherapy is provided within the hospital whilst our outpatients attend the fitness and wellbeing centre at Chichester gate for their follow up physio and hydrotherapy treatments. Our main speciality is orthopaedics. We also care for patients needing treatment within the specialties of gynaecology, urology, general surgery, plastic surgery, ophthalmology maxillo facial, and pain . We provide outpatient services for dermatology, cardiology, neurology and rheumatology.

We were rated “Outstanding” at our last CQC inspection. We pride ourselves on being a small, but welcoming and friendly hospital who care for our staff as well as our patients.

Find out more about our hospital-

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

About Us

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services.

As a charity, we invest all our income back in to our services, in to pioneering improvements in care, and most importantly, we invest in to our flagship programmes, which have been developed to help people who could normally afford or access our services.

Its all part of our mission to give everyone the care they need and to build a healthier nation.