Bookings Coordinator

Recruit4Talent Ltd; Town's End; On-site; GBP 25,000 - 30,000; Full time

Job summary

A dynamic arts venue in Bromsgrove seeks a Bookings Coordinator to manage event and room bookings. You'll liaise with performers and oversee logistics to ensure smooth operations. Ideal candidates will have a background in theatre, hospitality, or event management. This role offers a salary of £25,000 - £30,000, depending on experience, alongside benefits like holiday leave and professional development opportunities.

Benefits

22 days + statutory holiday

Free onsite parking

Nest pension

Professional development opportunities

Qualifications

• Experience in a similar role within theatre, hospitality, or arts.
• Strong understanding of events' logistics and technical requirements.
• Ability to manage multiple events simultaneously.

Responsibilities

• Coordinate and manage all event and room bookings.
• Liaise with performers, promoters, and staff for smooth event execution.
• Prepare event information for marketing and ticket sales.

Skills

Theatre operations

Event management

Excellent communication

Organizational skills

Proficiency in Microsoft Office

Problem-solving approach

Tools

Venue booking systems (Patronbase)

Job description

Bookings Coordinator sought by Artrix theatre, a vibrant and dynamic arts venue offering a diverse range of live performances, films, and community events. Located in Bromsgrove, it provides a welcoming space for both established and emerging talent, as well as an inclusive platform for the local community to engage with the arts.

The Role:

As Bookings Coordinator you will be responsible for coordinating and managing all event and room bookings at the theatre, ensuring smooth operations, excellent customer service, and the effective use of Artrix’s spaces. The role will involve liaising with performers, promoters, production teams, and internal staff to ensure all events are delivered to the highest standard.

Daily Duties:

• Work closely with the Lead Trustee to manage the booking of all theatre performances, events, and community activities.
• Coordinate all logistical aspects of booked events, including scheduling, notifying for staffing, and passing on safeguarding and technical requirements.
• Quote booking terms, fees, and contracts, ensuring clarity and fairness for all parties involved from pre-provided framework.
• Assist the Lead Trustee with input to and updating of the Venue Management system.
• Maintain strong relationships with community room hirers, promoters, artists, and production teams to facilitate smooth and effective event execution.
• Prepare event information for marketing, including schedules, performer details, and event‑specific requirements.
• Work closely with the Technical Manager to ensure all production requirements are met for booked events, including technical, staging, lighting, and sound needs.
• Work with the lead volunteer to adhere to safeguarding measures.
• Liaise with the Venue Manager to ensure venue spaces are prepared to specification.
• Monitor the smooth operation of events on the day of performance if on‑site.
• Collect feedback from bookers and provide feedback to the Operations Team.
• Collaborate with the Marketing and Box Office teams to promote upcoming events and ensure ticket sales are on track.
• Report through the Lead Trustee to the Operations Team on bookings, operational issues, and opportunities for growth or improvement in the venue’s programming.
• Associated administrative duties including maintaining bookings calendar, processing booking forms & contracts, production of event paperwork, loading of show information, invoicing and checking payment of deposits & fees, preparation of financial summary statements and net income.

Essential Skills & Experience:

• Experience in a similar role within theatre, hospitality or arts, or in event management.
• Strong understanding of theatre operations, technical requirements and logistics.
• Excellent communication skills, with the ability to liaise with a range of stakeholders, including performers, promoters, staff, and the public.
• Strong organisational skills and the ability to manage multiple events simultaneously.
• Proficiency in Microsoft Office and venue booking systems (experience with Patronbase or similar software is an advantage, but training will be given).
• A proactive, problem‑solving approach with excellent attention to detail.
• Ability to work under pressure and remain calm and effective during busy periods.
• Flexibility to work evenings and weekends as required by the event schedule.
• Experience of invoicing and financial statement preparation.

Desirable Skills:

• Knowledge of the performing arts industry and current trends.
• Experience in negotiating contracts and managing budgets.
• Familiarity with health and safety regulations within a theatre or event context.

Benefits:

• C£25‑30K salary, negotiable depending on experience
• 22 days + statutory holiday, (rising with service to 25 days)
• Free onsite parking
• Nest pension
• 35 hours per week (some evenings and weekends will be required)
• A supportive and creative working environment within an established cultural hub.
• Opportunity to be involved in diverse, exciting projects and events.
• The chance to contribute to the growth and success of a community‑focussed venue.
• Opportunities for professional development and growth within the arts sector.

Bookings Coordinator
Bromsgrove, Worcestershire
C£25,000 - £30,000 negotiable depending on experience + benefits