Booking & Scheduling Coordinator | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in the UK is seeking an Administrative Support professional in Vascular Surgery. This role involves comprehensive administrative tasks to maintain smooth clinic operations and patient pathways management. Candidates should possess strong communication and organizational skills, familiarity with electronic record systems, and an ability to work effectively in a team. The position offers opportunities for professional growth within a collaborative environment focused on delivering excellent patient outcomes.

Benefits

Professional development opportunities

Inclusive and supportive work culture

Employee wellbeing initiatives

Qualifications

• Experience in administrative support roles within healthcare.
• Ability to manage patient pathways and monitor performance targets.
• Strong organizational skills and capacity to handle multiple tasks.

Responsibilities

• Provide comprehensive administrative support to the Vascular Surgery service.
• Ensure clinics operate efficiently and at full capacity.
• Monitor patient pathways to meet national performance targets.

Skills

Effective communication

Team collaboration

Time management

Attention to detail

Tools

HIVE system

Job description

The post-holder is responsible for providing comprehensive administrative support to the Vascular Surgery service. The post-holder will be required to follow policies and procedures and communicate effectively as appropriate. Working as part of a team you will primarily be responsible for managing inpatient work queue on hive.

The post holder will play a key role in ensuring that patients are treated in line with waiting list principles and target time frames set out in the Trust Access Policy.

The post holder will take responsibility for the smooth and efficient running of all clinics, ensuring they operate at full capacity and escalating any issues in accordance with established Standard Operating Procedures (SOPs). The role also includes maintaining accurate and timely records of all clinic activities to prevent unnecessary open registrations.

A key aspect of the role will be supporting the achievement of Referral to Treatment (RTT) standards by closely monitoring patient pathways, addressing potential delays, and ensuring that data is recorded accurately to maintain compliance with national requirements.

Using the electronic patient record system, HIVE, the post holder will review patient task lists and actively manage patient pathways to meet national performance targets.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you’re just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

This advert closes on Tuesday 16 Dec 2025.