Booking & Scheduling Coordinator

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading NHS Trust in Manchester is looking for a Booking & Scheduling Coordinator to provide vital administrative support to the Vascular Surgery service. This role involves managing patient pathways, ensuring efficient clinic operations, and maintaining compliance with national standards. Ideal candidates should have GCSEs in English and Maths, experience in administrative roles, and strong communication skills. Join a diverse team dedicated to delivering exceptional care and improving patient outcomes. Competitive salary and full-time, permanent contract offered.

Qualifications

• Educated to GCSE level in English and Maths (or equivalent).
• Evidence of initiative and organization skills.
• Ability to maintain confidentiality and understand GDPR.

Responsibilities

• Provide comprehensive administrative support to the Vascular Surgery service.
• Manage inpatient workqueue and ensure clinics operate efficiently.
• Monitor patient pathways and maintain compliance with RTT standards.

Skills

Written communication

Attention to detail

Initiative

Organisation skills

Ongoing CPD

Education

GCSE level in English and Maths (or equivalent)

Tools

Microsoft Office Packages

Job description

Go back Manchester University NHS Foundation Trust

Booking & Scheduling Coordinator

The closing date is 16 December 2025

The post-holder is responsible for providing comprehensive administrative support to the Vascular Surgery service. The post-holder will be required to follow policies and procedures and communicate effectively as appropriate. Working as part of a team you will primarily be responsible for managing inpatient workqueue on hive.

Main duties of the job

The post holder will play a key role in ensuring that patients are treated in line with waiting list principles and target time frames set out in the Trust Access Policy.

The post holder will take responsibility for the smooth and efficient running of all clinics, ensuring they operate at full capacity and escalating any issues in accordance with established Standard Operating Procedures (SOPs). The role also includes maintaining accurate and timely records of all clinic activities to prevent unnecessary open registrations.

A key aspect of the role will be supporting the achievement of Referral to Treatment (RTT) standards by closely monitoring patient pathways, addressing potential delays, and ensuring that data is recorded accurately to maintain compliance with national requirements.

Using the electronic patient record system, HIVE, the post holder will review patient task lists and actively manage patient pathways to meet national performance targets.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year. Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes. Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application especially personal statements and responses to role-specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person Specification

Education / Qualifications

• Educated to GCSE level in English and Maths (or equivalent)

Skills / Attributes

• Written communication / attention to detail (application form)
• Evidence of initiative
• Evidence of organisation skills
• Evidence of ongoing CPD / recent learning

Knowledge / Experience

• Working knowledge of Microsoft Office Packages
• Awareness of Data Protection (GDPR)
• Previous experience of RTT / 18 week Pathway Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Manchester University NHS Foundation Trust

Address

Manchester Royal Infirmary Vascular department

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

349-MRI-7605430-RL4

Job locations

Manchester Royal Infirmary Vascular department