Booking & Sales Assistant

Mpa Recruitment; Bushmills; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency seeks a Booking Assistant in Bushmills. The role requires strong communication and organisational skills, focusing on visitor bookings and enquiries. You will provide excellent customer service and process payments with a supportive team. Pay is competitive at £12.50 per hour, making this an ideal position for someone who enjoys working with people.

Benefits

Competitive pay

Supportive team environment

Work with a well-respected heritage organisation

Qualifications

• Friendly and approachable with public interaction.
• Strong communication and organisational skills.
• Comfortable using booking systems and basic IT.

Responsibilities

• Handle visitor bookings and enquiries in person, by phone, and online.
• Provide accurate information about properties, events, and services.
• Process payments and maintain booking records.
• Support the wider team during busy periods.

Skills

Customer service

Strong communication skills

Organisational skills

Basic IT skills

Job description

MPA are looking for a friendly, organised, and customer-focused Booking Assistant to join our team in Bushmills. This role is ideal for someone who enjoys working with people and providing excellent service in a busy visitor environment. Hours of Work: 9am - 5pm Monday - Sunday (on a rota basis 5 days per week)

About the Role

As a Booking Assistant, you will be the first point of contact for visitors, helping to manage bookings and enquiries while ensuring a welcoming and efficient experience.

Key Responsibilities

• Handling visitor bookings and enquiries in person, by phone, and online
• Providing accurate information about National Trust properties, events, and services
• Processing payments and maintaining booking records
• Processing invoices
• Delivering excellent customer service at all times
• Supporting the wider team during busy periods

About You

• Friendly, approachable, and confident when dealing with the public
• Strong communication and organisational skills
• Comfortable using booking systems and basic IT
• Able to work well as part of a team
• Previous customer service experience is desirable but not essential

What We Offer

• Competitive pay of £12.50 per hour
• The opportunity to work with a well-respected heritage organisation
• A supportive team environment

If you would like to apply for this position please email [e-mail] or call our Coleraine office on 02870357035