Booking and Scheduling Co-ordinator- Cardiology | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare provider in Manchester is looking for two highly motivated individuals to provide comprehensive administrative and bookings support. You'll work closely with clinical and administrative staff to manage patient appointments, diagnostics, and correspondence. Strong administration, communication, and customer service skills are essential. This role emphasizes attention to detail and prioritization to meet deadlines. The position offers an opportunity to contribute to a vital healthcare service.

Qualifications

• Good all-round administration skills required.
• Excellent interpersonal and communication skills necessary.
• Experience in customer service preferred.

Responsibilities

• Provide administrative support for patient bookings.
• Book clinic appointments and diagnostic tests.
• Attend weekly PTL meetings to track patient progress.

Skills

Administration skills

Interpersonal skills

Communication skills

Customer service experience

Attention to detail

Prioritization skills

Tools

MS Office

Job description

We are looking to recruit 2 highly motivated and enthusiastic individuals to provide comprehensive administrative and bookings support for Manchester Heart Centre.

Responsibilities

The postholder will work closely with clinical and administrative staff, providing administrative support related to the booking of patients requiring cardiology review, diagnostics, or other heart related procedures.

The role includes booking clinic appointments, diagnostic tests, producing appointment correspondence, requesting images and clinical reports from outside the department, checking our online system daily for new referrals, and attending weekly PTL meetings to track progress. The postholder will also provide cover and support for other administrative and coordination team members during their absences, ensuring continuity of service and minimal disruption to patient scheduling and access.

Qualifications

You must have good all‑round administration skills, excellent interpersonal and communication skills with customer service experience, and be computer literate with a working knowledge of MS Office.

You will have attention to detail and the ability to prioritise incoming work so as to meet deadlines. With a strong emphasis on customer service, you will also have the ability to liaise with people at all levels.

Diversity and Equality

We are committed to promoting equality of opportunity, celebrating diversity, and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. If you have any special requirements to help you with your application, email our team at [e-mail].

This advert closes on Monday 10 Nov 2025.