Boiler Breakdown Engineer Jobs in Newcastle

SR PLUMBING NW LTD; Newcastle upon Tyne; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company van

Uniform supplied

Permanent full-time position

Job summary

SR PLUMBING NW LTD is looking for a Boiler Breakdown Engineer to support domestic heating work across Newcastle upon Tyne. The role involves fault-finding, repairs, and customer interaction.

Successful candidates will have Gas Safe registration, at least 3 years of experience with boiler repairs, and a full UK driving licence. Benefits include a basic salary of £40,000, a company van, and uniform.

Qualifications

• Gas Safe registered and experienced in domestic boiler breakdowns.
• Practical understanding of heating systems and controls.
• Full UK driving licence required.

Responsibilities

• Visit domestic customers for boiler breakdown and repairs.
• Diagnose and trace faults in heating systems.
• Record job notes for office team.
• Support gas safety appointments when needed.

Skills

Gas Safe registered for domestic gas work

3+ years experience with boiler repairs

Confidence diagnosing issues

Customer service skills

Job description

SR Plumbing is recruiting a Boiler Breakdown Engineer to handle domestic heating work across Newcastle upon Tyne, Tyne and Wear.

This is a practical fault-finding role covering boiler breakdowns, heating repairs, servicing support and related plumbing tasks. It will suit someone who can turn up prepared, work through faults methodically and leave customers with a clear understanding of the repair.

Responsibilities

• Visit domestic customers for boiler breakdown, heating and hot water issues.
• Trace faults across boilers, controls, radiators and wider heating systems.
• Complete repairs safely, including related heating and plumbing tasks where appropriate.
• Support servicing and landlord gas safety appointments when the schedule requires it.
• Give customers a clear explanation of the fault and the recommended repair route.
• Record job notes properly so the office team has a clear history of each visit.
• Plan your day sensibly across the service area you are covering.

Requirements

• Gas Safe registered for domestic gas work.
• A minimum of 3 years working on domestic boiler breakdown and repair jobs.
• Practical understanding of heating controls, radiators, pipework and common system faults.
• Confidence diagnosing issues across a range of boiler brands.
• Full UK driving licence.
• A tidy, reliable and customer-conscious way of working.

Desirable experience

• Broad exposure to common domestic boiler brands.
• Good knowledge of heating controls, valves and circulation problems.
• Experience with CP12s, servicing and landlord maintenance visits.

What success looks like

• Arrive prepared and manage appointments without close supervision.
• Work through heating faults in a calm, structured way.
• Finish repairs safely and leave the work area tidy.
• Keep customers and the office updated when parts or follow-on work are needed.
• Build a reputation for reliable, professional visits.

Benefits

• £40,000 basic starting salary.
• Company van for work appointments.
• Uniform supplied.
• Permanent full-time position.
• Work focused around agreed regional areas.
• Job information and customer notes from the office team.
• Additional hours available when workload allows.

Location and working pattern

Covering Newcastle upon Tyne, Tyne and Wear and agreed nearby service areas for boiler breakdown and heating appointments.

Full-time field role built around customer appointments, urgent heating jobs and occasional call-out demand.

How to apply

Apply below with details of your boiler repair background, Gas Safe status and the heating work you are strongest at.