Bodyshop Receptionist

Hartwell Automotive Group; Scunthorpe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading automotive dealership in Scunthorpe is seeking a skilled Bodyshop Receptionist to manage customer vehicle bookings and provide exceptional service. The ideal candidate has a proven track record in administration and customer service, with strong IT skills. Responsibilities include managing vehicle inspections, updating customers, and handling bookings professionally. The role offers a supportive working environment with various employee benefits.

Benefits

Employee discount

On-site parking

Company events

Employee benefits and well-being platform

Workplace pension

Qualifications

• Proven track record in administration and customer service.
• IT literate with a good understanding of Microsoft.
• Outgoing personality that thrives in a high-pressure environment.

Responsibilities

• Booking in and returning customer vehicles.
• Inspecting vehicles for damage before handover.
• Providing regular updates to customers on vehicle progress.

Skills

Administration

Customer service

IT literate

Multitasking

Tools

Microsoft Office

Job description

Overview

Hartwell Scunthorpe is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service. We are currently seeking a skilled Bodyshop Receptionist to join our Team.

Responsibilities

• Booking in and returning customer vehicles.
• Inspecting vehicles for damage before handover to the Bodyshop.
• Providing regular updates to customers on the progress of their vehicles.
• Booking estimates and maintaining a daily diary.
• Updating electronic insurer systems.
• Invoicing and debt control.
• Ensuring all telephone inquiries and bookings are handled courteously and professionally.
• Managing courtesy car planning.
• Assisting with the day-to-day administration of the Bodyshop.

Qualifications

• Proven track record in administration and customer service.
• IT literate with a good understanding of Microsoft.
• Outgoing personality.
• Thrive in a high-pressure environment, consistently delivering high-quality work.
• Ability to multitask in an ever-changing working environment.
• Be prompt and efficient.

In Return, We Offer The Following Benefits

• Employee discount
• On-site parking
• Company events
• Employee benefits and well-being platform
• Free Parking
• Workplace pension

If you are a dynamic individual with a passion for administration and customer service, we invite you to join our team at Hartwell Scunthorpe.