Bodyshop Manager

Pembrook Resourcing; Eastbourne; On-site; GBP 60,000; Full time

Job summary

A leading automotive recruitment partner is seeking a SMART (Body Shop) Manager in Eastbourne to lead operations at a busy repair centre. Responsibilities include managing a skilled team, driving growth in B2B and retail business, and ensuring outstanding service quality. Candidates should have experience in automotive team leadership, possess strong organizational skills, and be knowledgeable in bodyshop processes. This role offers competitive salary and benefits, including a bonus scheme.

Benefits

Competitive salary

Bonus scheme

Car scheme

Health cash plan

Pension

Employee Assistance Programme

Qualifications

• Experience in team leadership within the automotive sector.
• Strong organizational and people management skills.
• Knowledge of bodyshop processes and accident repair.

Responsibilities

• Lead and motivate the team at the repair centre.
• Ensure exceptional customer service and quality.
• Oversee business growth through retail and B2B opportunities.

Skills

Team leadership

Customer service

B2B sales

Process improvement

Communication

Organizational skills

Job description

SMART (Body Shop) Manager - Eastbourne

Salary: £40,000 + Bonus (OTE £60,000) | Hours: 42/week (Mon-Fri + Sat rota) | Benefits: Car scheme, Health cash plan, Pension, Employee Assistance Programme

About Us:

Pembrook Resourcing is a specialist automotive recruitment and resourcing partner working with leading dealerships and repair centres across Sussex and Hampshire. We connect talented professionals with opportunities to grow their careers in a supportive and dynamic environment.

The Role:

We are seeking a dynamic SMART (Body Shop) Manager to lead an Eastbourne repair centre. You'll oversee a skilled team, manage daily operations, and drive growth in both B2B and retail business. SMART repairs cover light damage work, including dents, scuffs, paint chips, and alloy refurbishment.

Key Responsibilities:

• Lead, develop, and motivate your team.
• Deliver outstanding customer service and quality.
• Drive business growth through retail upsell and B2B opportunities.
• Manage workflow, budgets, KPIs, and compliance.
• Implement process improvements and new technologies.

What We're Looking For:

• Proven team leadership experience in automotive or related sectors.
• Strong commercial, organisational, and people management skills.
• Knowledge of bodyshop processes, accident repair, and insurance procedures.
• Excellent communication and customer service focus.
• Automotive qualifications are desirable but not essential.

Why Join:

• Lead a growing, busy SMART repair centre.
• Work with a reputable partner with an established internal and external customer base.
• Competitive salary, bonus, and full benefits package.

Apply Now - Take the next step in your automotive management career!