Bodyshop Customer Advisor

Holt Recruitment Ltd; Eccles; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-run accident repair centre in Manchester is looking for a motivated Bodyshop Customer Advisor. You will be the first point of contact, managing bodywork administration and ensuring high levels of customer service. The ideal candidate has experience in an accident repair centre, excellent organisational skills, and a positive approach. This position offers a salary of up to £30,000, with no weekend work required.

Qualifications

• Experience in a busy accident repair centre, ideally with Autoflow experience.
• Excellent organisational and administration skills.
• Strong attention to detail and focus on quality.

Responsibilities

• Managing all bodywork administration and receptionist duties.
• Booking and overseeing the courtesy car diary.
• Coordinating the recovery driver's diary.
• Handling customer call-backs and enquiries.
• Maintaining up-to-date knowledge of bodyshop procedures.

Skills

Organisational skills

Communication skills

Attention to detail

Enthusiastic approach

Job description

Bodyshop Customer Advisor – Trafford Park, Manchester – Up to £30,000

Join a trusted, family-run accident repair centre with a reputation for excellence! My client, who have been established since the early 90’s, is a North West-based, independent, family-run business that works alongside the UK’s leading manufacturers, insurers, and fleets. They pride themselves on quality workmanship, manufacturer approvals, and preferred insurer status — all delivered with a friendly, supportive team culture.

I am looking for a motivated and organised Bodyshop Customer Advisor to be the first point of contact for their customers. In this role, you’ll help keep our busy repair centre running smoothly and ensure every customer receives the high level of service they expect.

What you’ll be doing :

• Managing all bodywork administration and receptionist duties
• Booking and overseeing the courtesy car diary
• Coordinating the recovery driver’s diary
• Handling customer call-backs and enquiries
• Maintaining up-to-date knowledge of bodyshop procedures and clearly communicating these to customers

What we’re looking for :

• Experience in a busy accident repair centre, ideally with Autoflow experience
• Excellent organisational and administration skills
• Great communication skills and a positive, enthusiastic approach
• A strong attention to detail and focus on quality

Working hours :

Monday–Thursday : 8:30am – 5:30pm

Friday : 8:30am – 4:15pm

No weekend work

If you’re an organised, people-focused individual who enjoys working in a fast-paced environment, we’d love to hear from you!

To apply, please send us your CV by clicking ‘apply now’ or by contacting Richard on (phone number removed) / (url removed) to discuss further.

Bodyshop Advisor – £30,000 – Bodyshop – Manchester

Bodyshop Advisor, Bodyshop Administrator, CSA, Customer Service Advisor