Bodyshop Advisor & Estimator: Fast Claims & Repairs

Group 1 Automotive; Hailsham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive group in Hailsham is seeking a Bodyshop Advisor/Estimator to oversee body repair workflows and liaise with customers and insurance companies. The ideal candidate will have excellent communication skills, strong organizational abilities, and experience in customer service or administration. This role offers a rewarding environment with numerous employee benefits, including annual leave, retail discounts, and training opportunities, supporting your growth within the company.

Benefits

33 days of annual leave

Exclusive retail discounts

Company pension scheme

24/7 access to healthcare professionals

Paid day to volunteer

Qualifications

• Experience in customer service or administration within the automotive or similar industry.
• Ability to handle customer queries and complaints professionally.

Responsibilities

• Plan and monitor the workflow of body repair staff.
• Coordinate with insurance companies to settle claims.
• Review and validate repair estimates.
• Order and manage parts for repairs.
• Handle customer queries and ensure satisfaction.
• Invoicing for retail and insurance repairs.

Skills

Excellent communication skills with customers and colleagues

Strong organisational and multi-tasking abilities

Ability to work to deadlines and targets

Previous experience in customer service or administration

Skilled at problem-solving

Valid UK driving licence

Job description

A leading automotive group in Hailsham is seeking a Bodyshop Advisor/Estimator to oversee body repair workflows and liaise with customers and insurance companies. The ideal candidate will have excellent communication skills, strong organizational abilities, and experience in customer service or administration. This role offers a rewarding environment with numerous employee benefits, including annual leave, retail discounts, and training opportunities, supporting your growth within the company.