Bodyshop Advisor

Hartwell Automotive Group; Scunthorpe; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading automotive dealership is looking for a skilled Bodyshop Receptionist to handle customer bookings and vehicle inspections while providing updates on progress. The ideal candidate is IT literate and outgoing, thriving in a high-pressure environment. Benefits include employee discounts and pension plans. Join a dynamic team dedicated to exceptional customer service.

Benefits

Employee discount

On-site parking

Company events

Employee benefits and well-being platform

Free Parking

Workplace pension

Qualifications

• Must have a good understanding of Microsoft.
• Ability to work in high-pressure environments.
• Must be prompt and efficient.

Responsibilities

• Book in and return customer vehicles.
• Inspect vehicles for damage before handover.
• Provide updates to customers on vehicle progress.
• Book estimates and maintain a daily diary.
• Update electronic insurer systems.
• Handle invoicing and debt control.
• Manage courtesy car planning.
• Assist with Bodyshop administration.

Skills

IT literacy

Outgoing personality

Ability to multitask

High-pressure work capability

Tools

Microsoft

Job description

Hartwell Scunthorpe is a leading automotive dealership known for its commitment to providing high-quality vehicles and exceptional customer service. We are currently seeking a skilled Bodyshop Receptionist to join our Team.

Responsibilities

• Booking in and returning customer vehicles.
• Inspecting vehicles for damage before handover to the Bodyshop.
• Providing regular updates to customers on the progress of their vehicles.
• Booking estimates and maintaining a daily diary.
• Updating electronic insurer systems.
• Invoicing and debt control.
• Ensuring all telephone inquiries and bookings are handled courteously and professionally.
• Managing courtesy car planning.
• Assisting with the day-to-day administration of the Bodyshop.

Qualifications

• Be IT literate with a good understanding of Microsoft.
• Possess an outgoing personality.
• Thrive in a high-pressure environment, consistently delivering high-quality work.
• Have the ability to multitask in an ever-changing working environment.
• Be prompt and efficient.

In Return, We Offer The Following Benefits

• Employee discount
• On-site parking
• Company events
• Employee benefits and well-being platform
• Free Parking
• Workplace pension

If you are a dynamic individual with a passion for administration and customer service, we invite you to join our team at Hartwell Scunthorpe.